Mizo
The modern service stack for MSPs
Ranked #2 in AI customer support agents that integrate with Microsoft Teams, and on 1 more ranking.
Mizo deploys managed AI agents to resolve MSP tickets end-to-end. It handles intake, verification, triage, dispatch, and resolution within existing tools.
At a glance
| Best for | managed Service Providers |
From Mizo's own website.
Company facts
| Social profiles |
Facilities and features
Its website also mentions:
- Published pricing
- Free trial
- Integrations
What stands out
Mizo automatically triages, merges, and dispatches tickets to the best resolver.
“Mizo automatically triages, merges, and dispatches tickets to the best resolver — AI agent or technician — with agreement selection built in.”Mizo, own website
Mizo offers one-click deployment that removes months of manual setup.
“03 / Deployment One-click deployment”Mizo, own website
Worth knowing
Resolution actions for RMM integrations are still rolling out.
“Resolution actions are rolling out.”Mizo, own website
How it ranks
Mizo is ranked 2nd of 10 in AI customer support agents that integrate with Microsoft Teams (Lister Score 90.0) and 3rd of 10 in AI help desks that integrate with Microsoft Teams (Lister Score 90.0).
#2 in AI customer support agents that integrate with Microsoft Teams · Lister Score 90.0
Offers one-click deployment that removes months of manual setup.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 12.
“Phone Agent Answers every inbound call and hands off a fully detailed ticket Intake Agent Unifies email, portal, chat, and phone into one clean, enriched ticket”Mizo, own website
“Microsoft Teams Communication Enable AI-powered support directly within Microsoft Teams channels.”Mizo, own website
| Rank | AI customer support agents that integrate with Microsoft Teams | Score |
|---|---|---|
| 1 | Social Intents | 94.0 |
| 2 | Mizo | 90.0 |
| 3 | Rezolve.ai | 90.0 |
| 4 | Typewise | 90.0 |
| 5 | SignalZen | 88.0 |
| 6 | Atomicwork | 86.0 |
| 7 | Talkative | 86.0 |
| 8 | Pylon | 82.0 |
| 9 | Telemetron | 78.0 |
| 10 | Weloop | 78.0 |
#3 in AI help desks that integrate with Microsoft Teams · Lister Score 90.0
Offers one-click deployment that removes months of manual setup.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 12.
“Deploy managed AI agents that resolve tickets end to end From the first phone call, email, or chat to verified, documented resolution — Mizo's agents handle intake,”Mizo, own website
“Microsoft Teams Communication Enable AI-powered support directly within Microsoft Teams channels.”Mizo, own website
| Rank | AI help desks that integrate with Microsoft Teams | Score |
|---|---|---|
| 1 | Social Intents | 94.0 |
| 2 | Kayako | 90.0 |
| 3 | Mizo | 90.0 |
| 4 | Rezolve.ai | 90.0 |
| 5 | Typewise | 90.0 |
| 6 | Atomicwork | 86.0 |
| 7 | Talkative | 86.0 |
| 8 | Pylon | 82.0 |
| 9 | Telemetron | 78.0 |
| 10 | Weloop | 78.0 |
Frequently asked questions
How does Mizo rank on Lister?
Mizo is ranked 2nd of 10 in AI customer support agents that integrate with Microsoft Teams (Lister Score 90.0) and 3rd of 10 in AI help desks that integrate with Microsoft Teams (Lister Score 90.0).