01
PagerDuty
Real-time operations for modern business
A comprehensive digital operations management platform that combines machine learning and human response for critical events.
95.0
PagerDuty and VictorOps lead the incident response management market, offering robust alerting and on-call scheduling suited for fast-paced engineering teams. Meanwhile, IBM Resilient provides advanced orchestration and automation capabilities that are ideal for large enterprise security operations centres managing complex cyber threats.
RANKENTRYSCORETRENDFROM
1
PagerDutyPagerDuty integrates with over 700 cloud-native applications and IT tools.95.0NEW$21 per user/month
PagerDutyPagerDuty integrates with over 700 cloud-native applications and IT tools.95.0NEW$21 per user/month2
Splunk On-CallSplunk On-Call features chat-ops functionality directly within the alerting timeline.92.7NEW$5 per user/month
Splunk On-CallSplunk On-Call features chat-ops functionality directly within the alerting timeline.92.7NEW$5 per user/month3
IBM Security QRadar SOARIt uses visual playbooks to guide incident handlers through complex workflows.90.3NEWCustom
IBM Security QRadar SOARIt uses visual playbooks to guide incident handlers through complex workflows.90.3NEWCustom4
OpsgenieOpsgenie natively integrates with Jira Service Management and Confluence.88.0NEW$10 per user/month
OpsgenieOpsgenie natively integrates with Jira Service Management and Confluence.88.0NEW$10 per user/month5
FireEye HelixFireEye Helix leverages Mandiant threat intelligence data for contextual alerts.85.7NEWCustom
FireEye HelixFireEye Helix leverages Mandiant threat intelligence data for contextual alerts.85.7NEWCustom6
ServiceNow Security Incident ResponseIt shares a single data model with ServiceNow IT Service Management.83.3NEWCustom
ServiceNow Security Incident ResponseIt shares a single data model with ServiceNow IT Service Management.83.3NEWCustom7
Datadog Incident ManagementDatadog allows teams to declare incidents directly from metric graphs and logs.81.0NEW$15 per host/month
Datadog Incident ManagementDatadog allows teams to declare incidents directly from metric graphs and logs.81.0NEW$15 per host/month8
DemistoIt includes hundreds of out-of-the-box integrations for automated security tasks.78.7NEWCustom
DemistoIt includes hundreds of out-of-the-box integrations for automated security tasks.78.7NEWCustom9
BigPandaBigPanda uses machine learning to correlate millions of alerts into single incidents.76.3NEWCustom
BigPandaBigPanda uses machine learning to correlate millions of alerts into single incidents.76.3NEWCustom10
RootlyRootly enables teams to manage entire incidents without leaving Slack.74.0NEW$79 per user/month
RootlyRootly enables teams to manage entire incidents without leaving Slack.74.0NEW$79 per user/monthLAST UPDATED 2026-07-20CURATED · UPDATED REGULARLY
The ranking, in detail
02
Splunk On-Call
Unite DevOps and IT for faster remediation
Formerly known as VictorOps, this incident management tool focuses on collaboration and workflow visibility for DevOps teams.
92.7
03
IBM Security QRadar SOAR
Accelerate response to cyber attacks
An enterprise-grade security orchestration, automation, and response platform designed to guide security teams through incidents.
90.3
04
Opsgenie
Never miss a critical alert
An Atlassian product that provides powerful alerting and on-call management for maintaining service continuity.
88.0
05
FireEye Helix
Security operations powered by frontline intelligence
A security operations platform that unifies threat intelligence, detection, and incident response into a single interface.
85.7
06
ServiceNow Security Incident Response
Respond to threats with connected enterprise workflows
An enterprise workflow platform connecting security data with IT response to resolve threats quickly.
83.3
07
Datadog Incident Management
See inside any stack, any app, anywhere
A monitoring and analytics platform featuring integrated incident response workflows tied directly to system metrics.
81.0
08
Demisto
Security orchestration, automation, and response
Now part of Palo Alto Networks as Cortex XSOAR, this platform automates security orchestration and case management.
78.7
09
BigPanda
Automate IT operations with AI
An AIOps event management platform that automates incident correlation and alert noise reduction.
76.3
10
Rootly
Build reliable systems through better incident response
An incident management platform built natively inside Slack to automate response processes and learning.
74.0
Frequently asked questions
What is incident response management?
Incident response management is a structured approach for addressing and managing the aftermath of a security breach or cyber attack, aiming to limit damage and reduce recovery time.
How do SOAR platforms differ from basic alerting tools?
Basic alerting tools notify teams when an issue occurs, whereas Security Orchestration, Automation, and Response platforms actively automate remediation workflows and integrate threat intelligence.
Are these tools suitable for small businesses?
While enterprise solutions like IBM and ServiceNow require significant investment, platforms like PagerDuty and Splunk On-Call offer scalable tiers appropriate for smaller teams.
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