PagerDuty
The standard for digital operations
An enterprise-grade digital operations management platform that combines incident response, automated remediation, and machine learning insights.
| Pricing from | USD 21 per user per month |
| Best for | Large enterprises requiring advanced automation |
| Website | www.pagerduty.com |
Company facts
| Founded | 2009 |
| Headquarters | San Francisco |
| Industry | Information technology industry |
| Social profiles | LinkedIn, X, Facebook, Instagram |
Facilities and features
- Published pricing
- Free trial
- Self-serve sign-up
- Integrations
What stands out
The AI tool detects, triages, diagnoses, and fixes incidents automatically.
“SRE Agent acts as your virtual responder–detecting issues, diagnosing root causes, and orchestrating fixes automatically.”PagerDuty, own website
The AI tool integrates with over 750 tools out of the box.
“Total Economic Impact study More Integrations 750+”PagerDuty, own website
Strengths and trade-offs
- Extensive integration ecosystem
- Advanced analytics and machine learning insights
- Can be expensive for smaller teams
Appears in
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JEFFE.ai92.02PagerDuty90.03
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1PagerDuty95.02Splunk On-Call92.73
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#5 in AI IT operations tools for enterprises
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 12.
“The platform for AI-first operations 16 years of data, 750+ integrations.”PagerDuty, own website
“Ultimate For enterprise customers winning the market with resilience.”PagerDuty, own website
#5 in AI IT operations tools that integrate with Slack
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 12.
“The platform for AI-first operations 16 years of data, 750+ integrations.”PagerDuty, own website
“Datadog, Slack, ServiceNow, Jira, AWS, and hundreds more”PagerDuty, own website
#2 in Best AI IT operations tools
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 12.
“Meet the PagerDuty Operations Cloud The platform for AI-first operations”PagerDuty, own website
Alternatives to PagerDuty
| Opsgenie Never miss a critical alert | #2 in Top 10 Incident Management Platforms | 92.7 |
| VictorOps Incident management meets DevOps collaboration | #3 in Top 10 Incident Management Platforms | 90.3 |
 FireHydrantBuild reliable systems through better incident response | #4 in Top 10 Incident Management Platforms | 88.0 |
 StatuspageCommunicate status during downtime | #5 in Top 10 Incident Management Platforms | 85.7 |
 SquadcastReliability workflows for modern engineering teams | #6 in Top 10 Incident Management Platforms | 83.3 |
 Grafana OnCallOn-call management built for observability | #7 in Top 10 Incident Management Platforms | 81.0 |
Questions about PagerDuty
How much does PagerDuty cost?
Lister lists PagerDuty's pricing as: USD 21 per user per month.
Who is PagerDuty best for?
PagerDuty is best for large enterprises requiring advanced automation.
Where does PagerDuty rank?
PagerDuty is ranked #1 in Top 10 Incident Management Platforms (Lister Score 95.0), #1 in Top 10 Incident Response Management (Lister Score 95.0), #2 in Best AI IT operations tools (Lister Score 90.0), #5 in AI IT operations tools for enterprises (Lister Score 90.0) and #5 in AI IT operations tools that integrate with Slack (Lister Score 90.0).
What are the best alternatives to PagerDuty?
The closest alternatives on Lister are Opsgenie (#2 in Top 10 Incident Management Platforms), VictorOps (#3 in Top 10 Incident Management Platforms) and FireHydrant (#4 in Top 10 Incident Management Platforms).
Where is PagerDuty based?
PagerDuty is headquartered in San Francisco, and was founded in 2009.
Is this your company?
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