ZoomZoom went from 10 million daily meeting participants in December 2019 to over 300 million by April 2020, becoming a household name almost overnight.95.0NEWFree (limited); Pro from $15.99/month
Microsoft TeamsMicrosoft Teams reached 300 million monthly active users by March 2023, largely driven by bundling with Microsoft 365 subscriptions.92.7NEWFree (limited); Microsoft 365 Business Basic from $6/user/month
Cisco WebexCisco Webex offers military-grade encryption and meets HIPAA, FedRAMP, and GDPR compliance standards, making it preferred by regulated industries.90.3NEWFree (limited); Webex Pro from $13.49/month
Google MeetGoogle Meet expanded free features during the pandemic and maintains the highest participant capacity for free users, supporting up to 100 participants.88.0NEWFree (limited); Google Workspace plans from $6/user/month
Jitsi MeetJitsi Meet is used by privacy advocates and organisations handling sensitive information, with full source code transparency and no tracking or data collection.85.7NEWFree
Whereby (formerly appear.in)Whereby optimised for low-bandwidth environments and mobile devices, making it practical for users in regions with intermittent connectivity.83.3NEWFree (limited); Pro from $29/month
GoToMeetingGoToMeeting pioneered desktop conferencing in the 2000s and maintains strong adoption in sales and consulting sectors.81.0NEW14-day free trial; Professional from $12/month
RingCentralRingCentral is one of the few platforms offering tightly integrated phone systems, video, and messaging without requiring separate vendors.78.7NEW$19.99/user/month
Skype for Business (Microsoft Skype)Microsoft is transitioning users from Skype to Microsoft Teams, with Skype for Business officially retired in July 2021.76.3NEWFree (with in-app purchases); Skype Premium from $7.49/month
LifesizeOffers integrated HD video conferencing with native team messaging and recording capabilities.74.0NEWCustom
Zoom is the world's leading cloud-based unified communication platform, widely adopted by businesses, educational institutions, and individuals. Known for its reliability, simplicity, and excellent video quality, Zoom supports up to 300 participants in group meetings with screen sharing, recording, and virtual backgrounds.
Microsoft Teams is a unified communications platform combining messaging, video calls, file sharing, and app integration. It seamlessly integrates with Microsoft 365 applications like Word, Excel, and SharePoint, making it ideal for organisations already using the Microsoft ecosystem.
Cisco Webex is a comprehensive unified communication solution offering secure video meetings, webinars, and events. It emphasises security and encryption, meeting stringent compliance requirements, and provides a global network for reliable HD-quality video across time zones.
Google Meet is Google's video conferencing service, built into Google Workspace and available as a standalone application. Known for its simplicity, integration with Google Calendar and Gmail, and strong security features, it provides a low-friction experience for organisations using Google services.
Jitsi Meet is a fully open-source, decentralised video conferencing solution that requires no account creation or login. Emphasising privacy and data sovereignty, organisations can self-host Jitsi or use the public server, with end-to-end encryption available for group calls.
Whereby is a browser-based video conferencing tool designed for simplicity and low bandwidth usage. Focused on one-on-one or small group meetings, Whereby requires no software installation and offers clean, minimal interface suitable for consulting and service businesses.
GoToMeeting, owned by LogMeIn, is a dedicated video conferencing platform with a focus on presentations, webinars, and collaborative meetings. It offers HD video, screen sharing, and integrations with major calendar and CRM systems, serving businesses of all sizes.
RingCentral is a comprehensive unified communications platform combining video conferencing, phone systems, and messaging. It serves mid-market and enterprise organisations seeking an integrated solution reducing reliance on multiple vendors.
Skype, owned by Microsoft, remains a widely used platform for one-on-one and small group video calls. Available as a consumer application, Skype integrates basic video conferencing, instant messaging, and screen sharing, though it is being gradually phased out in favour of Microsoft Teams.
Lifesize is a cloud-based video conferencing and collaboration platform that provides HD video meetings, recording, and team messaging. It serves mid-market to enterprise organisations seeking a unified communications solution with flexible deployment options.
Google Meet and Zoom both offer robust free tiers suitable for small teams. Google Meet provides up to 100 participants at no cost and integrates seamlessly with Google Workspace. Zoom's free tier supports up to 100 participants for up to 40 minutes on group calls, making it excellent for budget-conscious teams. For absolute privacy concerns, Jitsi Meet is fully free and open-source with no account required.
Zoom is a dedicated video conferencing platform excelling in simplicity, reliability, and pure video quality, whilst Microsoft Teams is a unified communication platform combining chat, calls, video, and tight Microsoft 365 integration. Choose Zoom if your primary need is video meetings; choose Teams if you want comprehensive workplace collaboration including messaging, file sharing, and Office applications in one interface.
Cisco Webex is purpose-built for regulated industries, offering military-grade encryption, HIPAA compliance, and FedRAMP certification. Microsoft Teams also provides strong security with advanced compliance certifications. For absolute privacy with zero data collection, Jitsi Meet with self-hosting provides complete data sovereignty. All three meet stringent compliance requirements; Webex and Teams suit enterprises, whilst Jitsi suits organisations prioritising maximum data control.
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