Ernest
An AI support agent that answers, resolves, and reports.
Ernest is an AI customer support agent for Shopify stores. It answers customers and identifies sales barriers.
| Website | heyernest.ai |
Facilities and features
- Published pricing
- Free plan
- Self-serve sign-up
- Integrations
What stands out
Ernest resolves order issues like cancellations and returns automatically.
“Connect Shopify or WooCommerce and Ernest acts: cancels unfulfilled orders, prepares refunds, and starts returns on Shopify.”Ernest, own website
The AI tool detects languages and replies in kind without setup.
“Ernest detects the language of every message and replies in kind.”Ernest, own website
Worth knowing
The widget stops opening new conversations once the free tier limit is reached.
“The widget stops opening new conversations.”Ernest, own website
Strengths and trade-offs
- Ernest resolves order issues like cancellations and returns automatically.
- The AI tool detects languages and replies in kind without setup.
- The widget stops opening new conversations once the free tier limit is reached.
Appears in
Multilingual AI agent assist tools
1
Fini AI94.02
TicketBuddy.ai94.03
BubblaV92.0RANKINGfull ranking →AIVERIFIEDMultilingual AI customer support agents
1Fini AI94.02TicketBuddy.ai94.03BubblaV90.0RANKINGfull ranking →AIVERIFIEDMultilingual AI help desks
1
Fin98.02Fini AI94.03BubblaV90.0RANKINGfull ranking →How Ernest ranks
#8 in Multilingual AI customer support agents
How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 8.
“Ernest — AI Customer Support Agent for Shopify Stores”Ernest, own website
“Ernest detects the language of every message and replies in kind. No setup, no translation add-on.”Ernest, own website
#6 in Multilingual AI help desks
How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 8.
“Ernest — AI Customer Support Agent for Shopify Stores Ernest”Ernest, own website
“Speaks your customer s language Ernest detects the language of every message and replies in kind.”Ernest, own website
Alternatives to Ernest
| Fin Standalone AI agent deployable across Zendesk, Salesforce, HubSpot, and Freshdesk | #1 in Multilingual AI help desks | 98.0 |
| Fini AI Self-improving AI for customer experiences | #2 in Multilingual AI help desks | 94.0 |
| BubblaV AI chatbot journeys with no code | #3 in Multilingual AI help desks | 90.0 |
 TypewiseA resolution engine, not another chatbot. | #4 in Multilingual AI help desks | 90.0 |
 ZendeskComplete customer service solution | #5 in Multilingual AI help desks | 90.0 |
 Hoory AIScale faster with powerful customer service solutions | #7 in Multilingual AI help desks | 88.0 |
Questions about Ernest
Where does Ernest rank?
Ernest is ranked #6 in Multilingual AI help desks (Lister Score 88.0), #8 in Multilingual AI agent assist tools (Lister Score 88.0) and #8 in Multilingual AI customer support agents (Lister Score 88.0).
What are the best alternatives to Ernest?
The closest alternatives on Lister are Fin (#1 in Multilingual AI help desks), Fini AI (#2 in Multilingual AI help desks) and BubblaV (#3 in Multilingual AI help desks).
Is this your company?
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