Infosys runs outsourced business functions and IT estates for large enterprises. The business process work sits in Infosys BPM, a wholly owned subsidiary established in April 2002, covering finance and accounting, sourcing and procurement, customer experience, HR, supply chain, legal process, financial crime compliance and trust and safety; the IT side, including application development and maintenance, is delivered by Infosys Limited itself. The buyer is a corporate operations or IT leader moving an entire function to offshore and nearshore delivery, not a small business buying a single task.
| Pricing from | |
| Best for | Large enterprises outsourcing a whole function, such as finance and accounting or procurement, on a long-term contract with offshore and nearshore delivery. |
| Website | www.infosys.com |
Strengths and trade-offs
- One Infosys BPM contract can cover finance and accounting, sourcing and procurement, customer experience, HR, supply chain, legal process and financial crime compliance, and the parent company can add application development and maintenance, which removes the need to manage several separate vendors.
- Delivery scale is published rather than merely asserted: 60,530 BPM staff across 42 delivery centres in 14 countries, inside a group of 328,594 employees operating in 290 locations across 59 countries as of 31 March 2026.
- No pricing is published anywhere on the site, and the route in on each service page is a corporate 'Request for services' form asking for company and job title, so a buyer cannot size the cost or the minimum viable engagement without first entering a sales process.
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