Refiner
In-app survey and customer feedback software for product-led teams
Refiner is customer feedback software for SaaS, fintech, and marketplace teams. It specialises in contextual in-app and mobile surveys with native SDKs.
| Best for | Product teams |
| Website | refiner.io |
Company facts
| Founded | 2019 |
| Headquarters | Paris, FR |
| Social profiles | LinkedIn, X, GitHub |
Facilities and features
- Published pricing
- Free trial
- Self-serve sign-up
- Integrations
- SOC 2
- GDPR
- Mobile app
What stands out
The product offers native SDKs for iOS, Android, React Native, and Flutter.
“Native SDKs for iOS, Android, React Native, and Flutter.”Refiner, own website
Refiner provides AI-powered auto-tagging for open text responses.
“AI-powered auto-tagging for open text”Refiner, own website
Strengths and trade-offs
- The product offers native SDKs for iOS, Android, React native, and Flutter.
- Refiner provides AI-powered auto-tagging for open text responses.
Appears in
How Refiner ranks
#1 in Best user research software
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.
“Customer Effort Score (CES) Customer Satisfaction (CSAT) Product Market Fit (PMF) User Research”Refiner, own website
Alternatives to Refiner
 TypeformPeople-friendly forms and surveys | #2 in Best user research software | 94.0 |
 CentercodeScalable, automated, real-world user testing and delta testing | #3 in Best user research software | 90.0 |
 PickFu | #4 in Best user research software | 90.0 |
 UserTestingHuman insight platform | #5 in Best user research software | 90.0 |
 UXArmySmarter user research globally with fast reliable insights | #6 in Best user research software | 90.0 |
 UXtweakUX research platform built for researchers by researchers | #7 in Best user research software | 90.0 |
Questions about Refiner
Who is Refiner best for?
Refiner is best for product teams.
Where does Refiner rank?
Refiner is ranked #1 in Best user research software (Lister Score 94.0).
What are the best alternatives to Refiner?
The closest alternatives on Lister are Typeform (#2 in Best user research software), Centercode (#3 in Best user research software) and PickFu (#4 in Best user research software).
Where is Refiner based?
Refiner is headquartered in Paris, FR, and was founded in 2019.
Is this your company?
Claim Refiner to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.