Salesforce Commerce Cloud
Enterprise omnichannel commerce powered by Salesforce AI
Salesforce Commerce Cloud is an enterprise B2C and B2B e-commerce solution providing advanced personalisation, omnichannel capabilities and artificial intelligence. Designed for large retailers requiring sophisticated commerce operations.
| Pricing from | Custom |
| Best for | Enterprise retailers, omnichannel brands, B2B and B2C operations |
| Website | www.salesforce.com/products/commerce-cloud/overview/ |
Strengths and trade-offs
- Advanced artificial intelligence for product recommendations and personalisation
- Powerful B2B and B2C commerce capabilities with omnichannel orchestration
- Significant upfront cost and implementation complexity for enterprise deployment
- Steep learning curve requiring dedicated training and change management
Appears in
Top 10 AI Recommendation Engines
1Top 10 E-Commerce Platforms
1Top 10 eCommerce Platforms
1Alternatives to Salesforce Commerce Cloud
AI product recommendations for European webshops, on site and in email | #1 in Top 10 AI Recommendation Engines | 96.0 |
| #2 in Top 10 AI Recommendation Engines | 95.0 | |
Managed AWS recommendation service with deep learning | #4 in Top 10 AI Recommendation Engines | 90.3 |
| #5 in Top 10 AI Recommendation Engines | 88.0 | |
| #6 in Top 10 AI Recommendation Engines | 85.7 | |
AI styling and product recommendations for fashion retail | #7 in Top 10 AI Recommendation Engines | 83.3 |
Questions about Salesforce Commerce Cloud
How much does Salesforce Commerce Cloud cost?
Lister lists Salesforce Commerce Cloud's pricing as: Custom.
Who is Salesforce Commerce Cloud best for?
Salesforce Commerce Cloud is best for enterprise retailers, omnichannel brands, B2B and B2C operations.
Where does Salesforce Commerce Cloud rank?
Salesforce Commerce Cloud is ranked #3 in Top 10 AI Recommendation Engines (Lister Score 92.7), #7 in Top 10 E-Commerce Platforms (Lister Score 81.0) and #8 in Top 10 eCommerce Platforms (Lister Score 78.7).
What are the best alternatives to Salesforce Commerce Cloud?
The closest alternatives on Lister are Hello Retail (#1 in Top 10 AI Recommendation Engines), Algolia (#2 in Top 10 AI Recommendation Engines) and Amazon Personalize (#4 in Top 10 AI Recommendation Engines).
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