01
Device42
IT discovery with actionable insights
Device42 offers visibility across on-premise and cloud environments.
98.0
Best IT documentation software
10 ranked, with a plain verdict on every entry.
Device42 takes the top spot on this list for IT operations teams, and delivers advanced infrastructure discovery for hybrid environments. NinjaOne is built for enterprise IT teams and MSPs, and accelerates vulnerability remediation with intelligent automation. Outline serves teams needing organised collaborative documentation, and enables real-time collaboration on documents with teammates.
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8
IT GlueCaptures every click to automatically generate error-free SOPs without manual effort90.0NEW–
CURATED · UPDATED REGULARLY
The ranking, in detail
02
NinjaOne
Simplify IT, scale operations, stay in control.
NinjaOne is a unified IT operations platform for endpoint management and autonomous patching. It unifies visibility and control across all devices to reduce complexity.
98.0
03
Outline
Team knowledge base & wiki
Outline is a team knowledge base and wiki designed to organise information. It helps teams stop losing documents and reduce repetitive queries.
98.0
04
Faddom
Deep, real-time IT visibility for the AI era
Faddom serves as a lightweight hub for autonomous IT operations.
96.0
05
Document360
Build a world-class knowledge base for your software
Document360 enables teams to build, manage, and publish documentation efficiently.
94.0
06
Nuclino
The collaborative wiki for your team's knowledge
Nuclino serves as a collective brain for teams. It unifies knowledge, docs, and projects in one fast space.
92.0
07
Wiki.js
The most powerful and extensible open source Wiki software
Wiki.js is a powerful and extensible open source wiki software. It makes documentation a joy to write using its beautiful interface.
92.0
08
IT Glue
The gold standard for IT documentation
IT Glue is a documentation software solution that helps users find, track and know everything in their IT environment. It serves as an award-winning platform for managing structured data securely.
90.0
09
Kaseya
IT runs on Kaseya
Kaseya provides an IT management platform for automation and security. It powers modern businesses with intelligence and resilience.
84.0
10
BookStack
Free and open source wiki documentation system
BookStack is a simple, self-hosted platform for organising and storing information. Simplicity has been the top priority when building this wiki software.
74.0
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Positions 1, 2 and 3 are available to buy for twelve months.
Frequently asked questions
What do the top four say they are built for?
Device42 says it is built for IT operations teams, and NinjaOne for enterprise IT teams and MSPs. Outline says it is built for teams needing organised collaborative documentation, and Faddom for IT infrastructure management teams.
What should a buyer check before signing up?
Outline states that the knowledge base becomes read-only after the free trial ends unless payment is added. Those are the limits each product publishes itself, not a full account of any plan.