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Document360

Build a world-class knowledge base for your software

RANKED #1 · AI KNOWLEDGE MANAGEMENT TOOLS THAT INTEGRATE WITH SLACKLISTERSCORE 94.0

A dedicated knowledge base platform designed for creating both private internal wikis and public customer help centres.

Pricing from	$199/project/month
Best for	Companies needing professional external and internal help centres
Website	document360.com

Company facts

Social profiles

LinkedIn, X, Facebook, Instagram, YouTube

Facilities and features

Published pricing
Free trial
API
Integrations
Single sign-on
SOC 2

What stands out

The AI tool turns scattered docs into instant answers via its chatbot.

“Turns scattered docs, tickets, files, and FAQs into instant answers. AI Writing Agent”Document360, own website

Document360 generates documentation from videos and files using its AI Writing Agent.

“Generate documentation from videos and files, inside the editor. MCP Server”Document360, own website

Strengths and trade-offs

Powerful category management and markdown support
Advanced analytics on user search terms and reading habits

Significantly more expensive than general-purpose wikis
Overkill for simple team note-taking

Appears in

AIVERIFIED

How Document360 ranks

#1 in AI knowledge management tools that integrate with Slack

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.

“Document360 is an AI knowledge base software. It helps enterprises build, organize, and scale software documentation, SOPs, user manuals and API documentation for customers and internal teams.”Document360, own website

“Bridge the gap in knowledge management; equip your agents with Document360 without leaving Slack workspace. Learn more Team Collaboration”Document360, own website

#1 in Best AI knowledge management tools

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 20.

“Eddy AI Intelligence meets information Intelligent Knowledge Base Software,”Document360, own website

#2 in Best API documentation tools

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.

“Transform Markdown content stored in GitHub repository into structured documentation within Document360.”Document360, own website

#5 in Best IT documentation software

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 16.

“API Documentation by industry SaaS Documentation for your product IT Consulting Deliver faster client service Financial Services Reduce everyday operational risks Healthcare Provide better patient support Education Student faculty knowledge sharing Manufacturing Faster access, better decisions…”Document360, own website

#1 in Best SOP software

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 20.

“Help center Product or User Documentation Internal knowledge base SOPs & process guides API & developer docs AI Knowledge Hub Something else”Document360, own website

Alternatives to Document360

GitBook Where technical teams document products, services, and APIs	#2 in AI knowledge management tools that integrate with Slack	94.0
Kapa.ai Turn your company's knowledge into AI agents	#3 in AI knowledge management tools that integrate with Slack	92.0
Slite The async knowledge base for remote teams	#4 in AI knowledge management tools that integrate with Slack	92.0
Atolio The sovereign context layer for enterprise AI	#5 in AI knowledge management tools that integrate with Slack	90.0
Glean The AI work assistant	#6 in AI knowledge management tools that integrate with Slack	90.0
Guru Capture, verify, and share company knowledge	#7 in AI knowledge management tools that integrate with Slack	90.0

Questions about Document360

How much does Document360 cost?

Lister lists Document360's pricing as: $199/project/month.

Who is Document360 best for?

Document360 is best for companies needing professional external and internal help centres.

Where does Document360 rank?

Document360 is ranked #1 in AI knowledge management tools that integrate with Slack (Lister Score 94.0), #1 in Best SOP software (Lister Score 98.0), #1 in Best AI knowledge management tools (Lister Score 98.0), #2 in Best API documentation tools (Lister Score 94.0), #2 in Top 10 AI Knowledge-Base Tools (Lister Score 92.5), #4 in Top 10 Knowledge Base Tools (Lister Score 88.0), #5 in Best IT documentation software (Lister Score 94.0), #6 in Top 10 Wiki & Documentation Platforms (Lister Score 83.3), #7 in Top 10 Knowledge-Base Software (Lister Score 85.1) and #8 in Top 10 AI Documentation Generators (Lister Score 78.7).

What are the best alternatives to Document360?

The closest alternatives on Lister are GitBook (#2 in AI knowledge management tools that integrate with Slack), Kapa.ai (#3 in AI knowledge management tools that integrate with Slack) and Slite (#4 in AI knowledge management tools that integrate with Slack).

Is this your company?

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