easiware
The best client service tool powered by AI
Ranked #3 in Best complaint management software.
Easiware is a sovereign customer service software that centralises all contact channels. It uses AI to guide agents in real time for faster and more personalised responses.
At a glance
| Best for | Customer service teams of any size |
From easiware's own website.
Company facts
| Social profiles | LinkedIn, X, Facebook |
Facilities and features
Its website also mentions:
- Integrations
What stands out
Easiware reduces average processing time by 40 percent.
“-40% de délai moyen de traitement 90% de demandes résolues au premier contact”easiware, own website
The product centralises all communication channels into one interface.
“Centralisez tous vos canaux de contact Centralisez l’ensemble de vos canaux dans une seule interface.”easiware, own website
How it ranks
easiware is ranked 3rd of 10 in Best complaint management software (Lister Score 84.0).
#3 in Best complaint management software · Lister Score 84.0
Easiware is a sovereign customer service software that centralises all contact channels.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 16; buying information on its own site 8.
“Le logiciel de service clients consommateurs locataires usagers abonnés qui accélère le traitement de chaque demande grâce à l'IA”easiware, own website
| Rank | Best complaint management software | Score |
|---|---|---|
| 1 | REVE Chat | 94.0 |
| 2 | LiveAgent | 92.0 |
| 3 | easiware | 84.0 |
| 4 | Filum AI | 84.0 |
| 5 | FlipDesk | 84.0 |
| 6 | Seel | 84.0 |
| 7 | Aunoa | 82.0 |
| 8 | Octadesk | 80.0 |
| 9 | TrackMyComplaints | 80.0 |
| 10 | Complaint.io | 70.0 |
Frequently asked questions
How does easiware rank on Lister?
easiware is ranked 3rd of 10 in Best complaint management software (Lister Score 84.0).