SOFTWARE / CONVERSATION INTELLIGENCE / LEVEL AI

Level AI

Full stack AI for the entire customer journey

Ranked #7 in Enterprise conversation intelligence software.

Level AI is a software at 444 Castro St #305, 94041, Mountain View, US.

Level AI provides full stack AI agents for the entire customer experience journey. It deploys automation, intelligence and quality at enterprise scale.

Official website

At a glance

Address	444 Castro St #305, 94041, Mountain View, US
Best for	Contact centre leaders

From Level AI's own website.

Company facts

Headquarters	Mountain View, US
Social profiles	LinkedIn, X, Facebook, YouTube

Facilities and features

Its website also mentions:

Integrations
SOC 2
GDPR

What stands out

Level AI scores 100% of interactions across channels.

“Analyze and score 100% of interactions across channels 100% COVERAGE Standardize quality at scale”Level AI, own website

The AI tool uses seven domain-specific models for higher accuracy.

“Seven task-specific models for customer experience Up to 49x more cost efficient, 4x faster, and accuracy on par with frontier LLMs.”Level AI, own website

How it ranks

Level AI is ranked 7th of 10 in Enterprise conversation intelligence software (Lister Score 84.0).

#7 in Enterprise conversation intelligence software · Lister Score 84.0

Built for contact centre leaders and CX teams.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 16; buying information on its own site 8.

“Helping enterprises turn customer conversations into business intelligence We partner with the world's leading CX teams to turn every customer conversation into continuous improvement across people,”Level AI, own website

“Built for the complexity of enterprise CX Level AI is the strategic partner for teams running high-volume, high-stakes customer operations.”Level AI, own website