RingCentral
Comprehensive unified communications for the modern enterprise
Ranked #3 in Contact centre software for small businesses, and on 3 more rankings.
RingCentral is a software at 20 Davis Drive, 94002, Belmont, USA.
RingCentral delivers cloud-based voice, video, messaging, and fax in one platform, supporting thousands of enterprise customers worldwide.
At a glance
| Address | 20 Davis Drive, 94002, Belmont, USA |
| Price from | $19.99/user/month |
| Best for | Mid-market and large organisations needing full unified communications |
From RingCentral's own website.
Company facts
| Founded | 2003 |
| Headquarters | Belmont, USA |
| Industry | Cloud computing |
| Social profiles | LinkedIn, X, Facebook, YouTube |
Facilities and features
Its website also mentions:
- Published pricing
- Integrations
What stands out
The product deploys out-of-the-box AI agents that understand intent.
“Deploy out-of-the-box AI agents that understand intent and automate outcomes.”RingCentral, own website
RingCentral is named a Gartner Magic Quadrant Leader for twelve consecutive years.
“RingCentral named a Gartner® Magic Quadrant™ Leader for 12th consecutive year”RingCentral, own website
Worth knowing
SMS functionality is not available during the free trial period.
“SMS is not available for trial use.”RingCentral, own website
How it ranks
RingCentral is ranked 3rd of 10 in Contact centre software for small businesses (Lister Score 92.0), 4th of 10 in Enterprise conversation intelligence software (Lister Score 92.0), 7th of 10 in Conversation intelligence software for small businesses (Lister Score 92.0) and 8th of 10 in Enterprise sales dialler software (Lister Score 90.0).
#3 in Contact centre software for small businesses · Lister Score 92.0
RingCentral is an Agentic Voice AI platform that automates and analyses customer interactions. It connects teams with AI-powered calls, messages, and meetings across devices.
The product is a Gartner Magic Quadrant Leader for twelve consecutive years.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 12.
“Business Phone AI Business Phone AI Agents AI Contact Center AI Meetings & Events RingEX Reliable and trusted business communications”RingCentral, own website
“RingCentral delivers mission-critical communications for organizations of all sizes. From small businesses to Fortune 1000 companies,”RingCentral, own website
| Rank | Contact centre software for small businesses | Score |
|---|---|---|
| 1 | Aircall | 92.0 |
| 2 | MightyCall | 92.0 |
| 3 | RingCentral | 92.0 |
| 4 | Yeastar | 92.0 |
| 5 | Ziwo | 92.0 |
| 6 | UJET | 90.0 |
| 7 | Accent | 88.0 |
| 8 | PanTerra Networks | 88.0 |
| 9 | Cebod Telecom | 84.0 |
| 10 | Ubefone | 84.0 |
#4 in Enterprise conversation intelligence software · Lister Score 92.0
RingCentral is an Agentic Voice AI platform that automates and analyses customer interactions. It connects teams with AI-powered calls, messages, and meetings across devices.
Built for businesses seeking AI-driven communications.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 12.
“Starts at $39 Conversational Intelligence Use AI insights to understand calls and improve sales conversations.”RingCentral, own website
“RingCentral delivers mission-critical communications for organizations of all sizes. From small businesses to Fortune 1000 companies,”RingCentral, own website
| Rank | Enterprise conversation intelligence software | Score |
|---|---|---|
| 1 | Avoma | 98.0 |
| 2 | Apollo.io | 96.0 |
| 3 | Fireflies.ai | 96.0 |
| 4 | RingCentral | 92.0 |
| 5 | Gong | 90.0 |
| 6 | PowerDialer.ai | 90.0 |
| 7 | Level AI | 84.0 |
| 8 | Revenue | 84.0 |
| 9 | Observe.AI | 82.0 |
| 10 | Sales Marker | 82.0 |
#7 in Conversation intelligence software for small businesses · Lister Score 92.0
RingCentral is an Agentic Voice AI platform that automates and analyses customer interactions. It connects teams with AI-powered calls, messages, and meetings across devices.
Built for businesses seeking AI-driven communications.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 12.
“Use AI insights to understand calls and improve sales conversations.”RingCentral, own website
“From small businesses to Fortune 1000 companies, brands across the planet rely on RingCentral to stay connected, secure, and compliant—from anywhere.”RingCentral, own website
| Rank | Conversation intelligence software for small businesses | Score |
|---|---|---|
| 1 | Avoma | 98.0 |
| 2 | Apollo.io | 96.0 |
| 3 | Grain | 96.0 |
| 4 | Ringee.io | 96.0 |
| 5 | Tuco AI | 96.0 |
| 6 | FatihAI | 94.0 |
| 7 | RingCentral | 92.0 |
| 8 | LeadScore AI | 90.0 |
| 9 | Mixmax | 90.0 |
| 10 | PowerDialer.ai | 90.0 |
#8 in Enterprise sales dialler software · Lister Score 90.0
RingCentral is an Agentic Voice AI platform that automates and analyses customer interactions.
Is named a Gartner Magic Quadrant Leader for twelve consecutive years.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 12.
“Explore RingCX RingCX products Omnichannel Outbound Dialing AI Workforce Engagement Al Quality Management AVA Agent Assist AVA Supervisor Assist”RingCentral, own website
“RingCentral delivers mission-critical communications for organizations of all sizes. From small businesses to Fortune 1000 companies,”RingCentral, own website
| Rank | Enterprise sales dialler software | Score |
|---|---|---|
| 1 | CallHippo | 98.0 |
| 2 | Lemlist | 98.0 |
| 3 | Smartlead | 98.0 |
| 4 | Apollo.io | 96.0 |
| 5 | Aircall | 92.0 |
| 6 | Ring.io | 92.0 |
| 7 | Nice CXone | 90.0 |
| 8 | RingCentral | 90.0 |
| 9 | Vanillasoft | 90.0 |
| 10 | Talkdesk | 88.0 |
Frequently asked questions
Where is RingCentral?
RingCentral is at 20 Davis Drive, 94002, Belmont, USA.
How does RingCentral rank on Lister?
RingCentral is ranked 3rd of 10 in Contact centre software for small businesses (Lister Score 92.0), 4th of 10 in Enterprise conversation intelligence software (Lister Score 92.0), 7th of 10 in Conversation intelligence software for small businesses (Lister Score 92.0) and 8th of 10 in Enterprise sales dialler software (Lister Score 90.0).