Ziwo
Leading cloud contact center software for enhanced customer engagement in the MENA Region
Ranked #5 in Contact centre software for small businesses.
Ziwo is the leading cloud contact centre software in the Middle East. It empowers businesses to reach customers from anywhere using a single interface.
At a glance
| Best for | Sales and customer support teams |
From Ziwo's own website.
Company facts
| Social profiles | LinkedIn, X, Facebook, YouTube |
Facilities and features
Its website also mentions:
- Published pricing
- API
- Integrations
What stands out
The product features an AI voice agent that speaks Arabic and works around the clock.
“AI that speaks Arabic, works 24/7, and never misses a call.”Ziwo, own website
Ziwo offers robust security with ISO 27001 certification and guaranteed uptime.
“Robust Security & Compliance with ISO 27001 Certification”Ziwo, own website
How it ranks
Ziwo is ranked 5th of 10 in Contact centre software for small businesses (Lister Score 92.0).
#5 in Contact centre software for small businesses · Lister Score 92.0
Features an AI voice agent that speaks Arabic and works around the clock.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 16; buying information on its own site 16.
“ZIWO is the leading Cloud Contact Center Solution in the MENA Region.”Ziwo, own website
“By Size SMEs (Small & Medium Business) chevron_right Large Business chevron_right”Ziwo, own website
| Rank | Contact centre software for small businesses | Score |
|---|---|---|
| 1 | Aircall | 92.0 |
| 2 | MightyCall | 92.0 |
| 3 | RingCentral | 92.0 |
| 4 | Yeastar | 92.0 |
| 5 | Ziwo | 92.0 |
| 6 | UJET | 90.0 |
| 7 | Accent | 88.0 |
| 8 | PanTerra Networks | 88.0 |
| 9 | Cebod Telecom | 84.0 |
| 10 | Ubefone | 84.0 |
Frequently asked questions
How does Ziwo rank on Lister?
Ziwo is ranked 5th of 10 in Contact centre software for small businesses (Lister Score 92.0).