MightyCall
Top cloud call centre software with exceptional support
Ranked #2 in Contact centre software for small businesses, and on 1 more ranking.
MightyCall is cloud call centre software designed to power small and mid-sized businesses. It provides advanced customer service and sales tools for teams.
At a glance
| Best for | small and mid-sized businesses |
From MightyCall's own website.
Company facts
| Headquarters | San Francisco, US |
| Social profiles | LinkedIn, X, Facebook, Instagram, YouTube |
Facilities and features
Its website also mentions:
- Published pricing
- Integrations
What stands out
The product routes incoming calls to the most appropriate agents based on predefined criteria.
“Route incoming calls to the most appropriate agents based on predefined criteria Live analytics and reporting”MightyCall, own website
MightyCall offers preview, progressive, and predictive dialing options to increase agent productivity.
“Preview, progressive, and predictive dialing options to increase agent productivity and connect with more customers Call queuing”MightyCall, own website
Worth knowing
MightyCall requires a minimum of three users for its Core, Pro, and Power plans.
“per month, billed annually 3-user minimum”MightyCall, own website
How it ranks
MightyCall is ranked 2nd of 10 in Contact centre software for small businesses (Lister Score 92.0) and 6th of 10 in HIPAA-compliant IVR software (Lister Score 92.0).
#2 in Contact centre software for small businesses · Lister Score 92.0
Offers preview, progressive, and predictive dialing options to increase agent productivity.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 12.
“MightyCall is continuously recognized as the top cloud call center software due to its reliable and intuitive nature,”MightyCall, own website
“but now we’re building something different – a cloud-based call center solution designed specifically for small and mid-sized businesses.”MightyCall, own website
| Rank | Contact centre software for small businesses | Score |
|---|---|---|
| 1 | Aircall | 92.0 |
| 2 | MightyCall | 92.0 |
| 3 | RingCentral | 92.0 |
| 4 | Yeastar | 92.0 |
| 5 | Ziwo | 92.0 |
| 6 | UJET | 90.0 |
| 7 | Accent | 88.0 |
| 8 | PanTerra Networks | 88.0 |
| 9 | Cebod Telecom | 84.0 |
| 10 | Ubefone | 84.0 |
#6 in HIPAA-compliant IVR software · Lister Score 92.0
Routes incoming calls to the most appropriate agents based on predefined criteria.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 12.
“Multilevel interactive voice response (IVR) Direct customers to the right department with multi-level voice menus”MightyCall, own website
“HIPAA compliance MightyCall meets the strict privacy needs of healthcare professionals”MightyCall, own website
| Rank | HIPAA-compliant IVR software | Score |
|---|---|---|
| 1 | CallShaper | 96.0 |
| 2 | Dialpad Connect | 94.0 |
| 3 | Telebroad | 94.0 |
| 4 | Aircall | 92.0 |
| 5 | JustCall | 92.0 |
| 6 | MightyCall | 92.0 |
| 7 | OneCloud | 92.0 |
| 8 | net2phone | 90.0 |
| 9 | UJET | 90.0 |
| 10 | Sangoma Technologies | 82.0 |
Frequently asked questions
How does MightyCall rank on Lister?
MightyCall is ranked 2nd of 10 in Contact centre software for small businesses (Lister Score 92.0) and 6th of 10 in HIPAA-compliant IVR software (Lister Score 92.0).