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SOFTWARE / IVR SOFTWARE / TELEBROAD

Telebroad

The complete business communications platform

Ranked #3 in HIPAA-compliant IVR software, and on 1 more ranking.

Telebroad is a complete business communications platform. It unifies phone, call centre, messaging and AI in one system.

Official website

At a glance

Best forbusinesses that cannot afford to miss calls

From Telebroad's own website.

Company facts

Social profilesLinkedIn, X, Facebook, Instagram, YouTube
Brand colour#b4282f

Facilities and features

Its website also mentions:

  • Published pricing
  • API
  • Integrations

What stands out

Telebroad includes voice, call centre, messaging and fax in a single system.

“Voice, call center, messaging, and fax in a single system.”Telebroad, own website

Telebroad operates on a month-to-month basis with no contracts.

“No. Telebroad is month-to-month.”Telebroad, own website

Worth knowing

High-volume texting campaigns are available only as a usage-based add-on.

“High-volume campaigns and automated broadcasts are available as a usage-based add-on.”Telebroad, own website

How it ranks

Telebroad is ranked 3rd of 10 in HIPAA-compliant IVR software (Lister Score 94.0) and 3rd of 10 in HIPAA-compliant contact centre software (Lister Score 94.0).

#3 in HIPAA-compliant IVR software · Lister Score 94.0

Operates on a month-to-month basis with no contracts.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 16.

“Enterprise calling, routing, and voicemail, included out of the box. Design the perfect customer journey with our visual Call Tree Builder, and manage it all yourself.”Telebroad, own website
“Enterprise cloud faxing. Send, receive, and securely manage HIPAA-compliant faxes directly inside the Teleconsole app alongside your calls.”Telebroad, own website
RankHIPAA-compliant IVR softwareScore
1CallShaper96.0
2Dialpad Connect94.0
3Telebroad94.0
4Aircall92.0
5JustCall92.0
6MightyCall92.0
7OneCloud92.0
8net2phone90.0
9UJET90.0
10Sangoma Technologies82.0

#3 in HIPAA-compliant contact centre software · Lister Score 94.0

Includes voice, call centre, messaging and fax in a single system.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 16.

“Cloud Call Center Queues, ACD, supervisor tools smart_toy”Telebroad, own website
“Enterprise cloud faxing. Send, receive, and securely manage HIPAA-compliant faxes directly inside the Teleconsole app alongside your calls.”Telebroad, own website
RankHIPAA-compliant contact centre softwareScore
1CallShaper96.0
2Dialpad Connect94.0
3Telebroad94.0
4ConnectPath92.0
5JustCall92.0
6OneCloud92.0
7Bright Pattern90.0
8Indosoft88.0
9Telzio88.0
10Sangoma Technologies82.0

Frequently asked questions

How does Telebroad rank on Lister?

Telebroad is ranked 3rd of 10 in HIPAA-compliant IVR software (Lister Score 94.0) and 3rd of 10 in HIPAA-compliant contact centre software (Lister Score 94.0).

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