Indosoft

AI-powered omnichannel communication platform

Ranked #8 in HIPAA-compliant contact centre software.

Indosoft unifies every customer interaction under one AI-powered platform. It delivers an intelligent communication solution built on Asterisk.

Official website

At a glance

Best for

Customer support and sales teams

From Indosoft's own website.

Company facts

Social profiles

LinkedIn, X, Facebook

Facilities and features

Its website also mentions:

API
Integrations

What stands out

The product unifies voice, chat, SMS, and email in a single dashboard.

“Unify voice, chat, SMS, and email in a single, AI-powered dashboard built for modern customer engagement.”Indosoft, own website

Indosoft allows deployment on-premise, cloud, or hybrid environments.

“3 Intelligence AI-ready infrastructure 4 Flexibility Deploy on-premise, cloud, or hybrid”Indosoft, own website

How it ranks

Indosoft is ranked 8th of 10 in HIPAA-compliant contact centre software (Lister Score 88.0).

#8 in HIPAA-compliant contact centre software · Lister Score 88.0

Unifies voice, chat, SMS, and email in a single dashboard.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 16; buying information on its own site 12.

“Transform customer experiences and agent productivity with a scalable, AI-enhanced contact center platform built on Asterisk.”Indosoft, own website

“We offer comprehensive security features throughout the entire process, from design and implementation to deployment and operations. It includes monitoring and auditing capabilities and meets the compliance requirements of HIPAA, FISMA, FIPS, and PCI.”Indosoft, own website

Rank	HIPAA-compliant contact centre software	Score
1	CallShaper	96.0
2	Dialpad Connect	94.0
3	Telebroad	94.0
4	ConnectPath	92.0
5	JustCall	92.0
6	OneCloud	92.0
7	Bright Pattern	90.0
8	Indosoft	88.0
9	Telzio	88.0
10	Sangoma Technologies	82.0