Sangoma Technologies
Affordable essential business communications
Ranked #9 in Contact centre software for healthcare, and on 2 more rankings.
Sangoma Technologies provides affordable business communications with scalable voice, video, networking, and security solutions. It is a global leader in essential business communications offering cloud, hybrid, and on-premises UC alongside networking and SIP trunking.
At a glance
| Best for | Hospitality businesses |
From Sangoma Technologies's own website.
Company facts
| Social profiles | LinkedIn, X, Facebook, Instagram, YouTube |
Facilities and features
Its website also mentions:
- Integrations
- Mobile app
What stands out
Sangoma Technologies cuts operating costs and shortens deployment times through bundled technologies.
“Cut operating costs, shorten deployment times, and reduce administrative overhead with bundled technologies and 24/7 support.”Sangoma Technologies, own website
The product receives unlimited calling across the US48, Hawaii, and Canada.
“Receive unlimited calling across the US48, Hawaii, and Canada (excluding territories), along with competitive international rates.”Sangoma Technologies, own website
How it ranks
Sangoma Technologies is ranked 9th of 10 in Contact centre software for healthcare (Lister Score 82.0), 10th of 10 in HIPAA-compliant IVR software (Lister Score 82.0) and 10th of 10 in HIPAA-compliant contact centre software (Lister Score 82.0).
#9 in Contact centre software for healthcare · Lister Score 82.0
Cuts operating costs and shortens deployment times through bundled technologies.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 14; buying information on its own site 8.
“and the Sangoma CX® contact center—intelligently routing front-desk and reservations calls across locations to deliver faster guest service and handle peak demand with ease.”Sangoma Technologies, own website
“Find out how Sangoma supports your industry Hospitality Healthcare Retail Manufacturing Education Managed SD-WAN”Sangoma Technologies, own website
| Rank | Contact centre software for healthcare | Score |
|---|---|---|
| 1 | Daktela | 98.0 |
| 2 | Avochato | 96.0 |
| 3 | Octella | 94.0 |
| 4 | 8x8 | 90.0 |
| 5 | net2phone | 90.0 |
| 6 | PanTerra Networks | 88.0 |
| 7 | Novelvox | 84.0 |
| 8 | PerfectServe | 84.0 |
| 9 | Sangoma Technologies | 82.0 |
| 10 | Spok | 78.0 |
#10 in HIPAA-compliant IVR software · Lister Score 82.0
Cuts operating costs and shortens deployment times through bundled technologies.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 14; buying information on its own site 8.
“AI-powered auto-attendant routing reservations, front desk, concierge, and emergency calls with peak-time queues, direct dialing, call recording, paging, and voicemail-to-email—seamlessly integrated with PMS and POS systems for exceptional guest service.”Sangoma Technologies, own website
“Sangoma’s FAXStation brings cloud-based, HIPAA-compliant faxing to your existing analog machines with no upgrades required. The pre-provisioned FAXStation appliance is plug-and-play with no firewall changes or proxies needed.”Sangoma Technologies, own website
| Rank | HIPAA-compliant IVR software | Score |
|---|---|---|
| 1 | CallShaper | 96.0 |
| 2 | Dialpad Connect | 94.0 |
| 3 | Telebroad | 94.0 |
| 4 | Aircall | 92.0 |
| 5 | JustCall | 92.0 |
| 6 | MightyCall | 92.0 |
| 7 | OneCloud | 92.0 |
| 8 | net2phone | 90.0 |
| 9 | UJET | 90.0 |
| 10 | Sangoma Technologies | 82.0 |
#10 in HIPAA-compliant contact centre software · Lister Score 82.0
Cuts operating costs and shortens deployment times through bundled technologies.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 14; buying information on its own site 8.
“and the Sangoma CX® contact center—intelligently routing front-desk and reservations calls across locations to deliver faster guest service and handle peak demand with ease.”Sangoma Technologies, own website
“Sangoma delivers affordable retail and wholesale SIP trunking with burstable trunks and unlimited calling, plus secure, HIPAA-compliant faxing with FAXStation.”Sangoma Technologies, own website
| Rank | HIPAA-compliant contact centre software | Score |
|---|---|---|
| 1 | CallShaper | 96.0 |
| 2 | Dialpad Connect | 94.0 |
| 3 | Telebroad | 94.0 |
| 4 | ConnectPath | 92.0 |
| 5 | JustCall | 92.0 |
| 6 | OneCloud | 92.0 |
| 7 | Bright Pattern | 90.0 |
| 8 | Indosoft | 88.0 |
| 9 | Telzio | 88.0 |
| 10 | Sangoma Technologies | 82.0 |
Frequently asked questions
How does Sangoma Technologies rank on Lister?
Sangoma Technologies is ranked 9th of 10 in Contact centre software for healthcare (Lister Score 82.0), 10th of 10 in HIPAA-compliant IVR software (Lister Score 82.0) and 10th of 10 in HIPAA-compliant contact centre software (Lister Score 82.0).