8x8
AI-powered unified communications for customer-centric businesses
Ranked #4 in Contact centre software for healthcare.
8x8 combines voice, video, chat, and contact centre capabilities in a single platform, emphasising customer experience and AI-driven insights.
At a glance
| Price from | $25/user/month |
| Best for | Businesses requiring integrated contact centre and communications capabilities |
From 8x8's own website.
Company facts
| Founded | 1987 |
Facilities and features
Its website also mentions:
- Published pricing
- Integrations
What stands out
The AI tool empowers agents with AI to deliver faster customer experiences.
“8x8 Contact Center™ Empower agents and leaders with AI to deliver faster, smarter customer experiences.”8x8, own website
8x8 connects every team anywhere with enterprise-grade voice, video, and messaging.
“8x8 Work® Connect every team, anywhere, with enterprise-grade voice, video, and messaging.”8x8, own website
Worth knowing
- Pricing higher than pure VoIP competitors
- Learning curve for smaller teams
How it ranks
8x8 is ranked 4th of 10 in Contact centre software for healthcare (Lister Score 90.0).
#4 in Contact centre software for healthcare · Lister Score 90.0
8x8 enables teams to collaborate seamlessly across voice, video, and messaging channels.
Unifies voice, video, chat, and messaging in one app.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 12.
“8x8 Contact Center™ Empower agents and leaders with AI to deliver faster, smarter customer experiences.”8x8, own website
“Ambulatory Communications Services Improve ambulatory care services with secure, convenient collaboration and productivity through 8x8 cloud communications.”8x8, own website
| Rank | Contact centre software for healthcare | Score |
|---|---|---|
| 1 | Daktela | 98.0 |
| 2 | Avochato | 96.0 |
| 3 | Octella | 94.0 |
| 4 | 8x8 | 90.0 |
| 5 | net2phone | 90.0 |
| 6 | PanTerra Networks | 88.0 |
| 7 | Novelvox | 84.0 |
| 8 | PerfectServe | 84.0 |
| 9 | Sangoma Technologies | 82.0 |
| 10 | Spok | 78.0 |
Frequently asked questions
How does 8x8 rank on Lister?
8x8 is ranked 4th of 10 in Contact centre software for healthcare (Lister Score 90.0).