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SOFTWARE / CONTACT CENTRE / NET2PHONE

net2phone

AI-powered unified communications for modern business

Ranked #5 in Contact centre software for healthcare, and on 1 more ranking.

net2phone is a software at 520 Broad St, 07102, Newark, USA.

net2phone is a global cloud communications provider delivering innovative solutions for businesses of all sizes. It offers unified communications and contact centre platforms powered by artificial intelligence.

Official website

At a glance

Address520 Broad St, 07102, Newark, USA
Best forbusinesses seeking AI-driven customer experience solutions

From net2phone's own website.

Company facts

Founded1990
HeadquartersNewark, USA
Employees10 to 1,500
Social profilesLinkedIn, X, Facebook, Instagram, YouTube

Facilities and features

Its website also mentions:

  • Published pricing
  • Integrations
  • SOC 2
  • Mobile app

What stands out

The product features an AI agent that handles customer interactions automatically around the clock.

“AI Agent Resolve customer interactions, automatically Voice or chat, your AI agent handles interactions end-to-end, 24/7.”net2phone, own website

The product provides unlimited calling to the US, Canada, and over forty international countries.

“Unlimited Calling Make and receive calls anywhere in the US and Canada, PLUS over 40 international countries,”net2phone, own website

How it ranks

net2phone is ranked 5th of 10 in Contact centre software for healthcare (Lister Score 90.0) and 8th of 10 in HIPAA-compliant IVR software (Lister Score 90.0).

#5 in Contact centre software for healthcare · Lister Score 90.0

net2phone offers unified communications and contact centre platforms powered by artificial intelligence.

Provides unlimited calling to the US, Canada, and over forty international countries.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 12.

“uContact Customer-first contact center platform. Advanced Connectivity Solutions Platform Connections”net2phone, own website
“Global Connect Developer Portal Solutions Industries Education Hospitality Law Offices Property Managers Accounting Real Estate Car Dealerships Healthcare Medical Offices Government/Municipalities Fintech Collections By Size Small Business Enterprise Multinational Plans & Pricing Partners Partner…”net2phone, own website
RankContact centre software for healthcareScore
1Daktela98.0
2Avochato96.0
3Octella94.0
48x890.0
5net2phone90.0
6PanTerra Networks88.0
7Novelvox84.0
8PerfectServe84.0
9Sangoma Technologies82.0
10Spok78.0

#8 in HIPAA-compliant IVR software · Lister Score 90.0

net2phone offers unified communications and contact centre platforms powered by artificial intelligence.

Features an AI agent that handles customer interactions automatically around the clock.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 12.

“Customized a welcome greeting to answer incoming calls, provide information and options to callers, and route calls to the proper person or department.”net2phone, own website
“Security & compliance SOC 2 certified, HIPAA compliant, and fully encrypted.”net2phone, own website
RankHIPAA-compliant IVR softwareScore
1CallShaper96.0
2Dialpad Connect94.0
3Telebroad94.0
4Aircall92.0
5JustCall92.0
6MightyCall92.0
7OneCloud92.0
8net2phone90.0
9UJET90.0
10Sangoma Technologies82.0

Frequently asked questions

Where is net2phone?

net2phone is at 520 Broad St, 07102, Newark, USA.

How does net2phone rank on Lister?

net2phone is ranked 5th of 10 in Contact centre software for healthcare (Lister Score 90.0) and 8th of 10 in HIPAA-compliant IVR software (Lister Score 90.0).

More software rankings in Contact centre

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