UJET
The industry’s first true, end-to-end agentic CX solution
Ranked #5 in Best contact centre workforce management software, and on 3 more rankings.
UJET is an AI-powered cloud contact centre platform. It unifies voice, chat, and mobile into seamless journeys.
At a glance
| Best for | Businesses of every size |
From UJET's own website.
Company facts
| Social profiles | LinkedIn, X, Facebook, Instagram, YouTube |
Facilities and features
Its website also mentions:
- Published pricing
- Self-serve sign-up
- Integrations
- SOC 2
What stands out
UJET was built with privacy and protection at the core.
“From SOC 2 to HIPAA and PCI, UJET was built with privacy and protection at the core.”UJET, own website
The product offers a unified CCaaS and WFM platform.
“Transform and future-proof your contact center with UJET’s unified, AI-powered Contact Center as a Service (CCaaS) and Workforce Management (WFM) platform”UJET, own website
How it ranks
UJET is ranked 5th of 10 in Best contact centre workforce management software (Lister Score 90.0), 6th of 10 in Contact centre software for small businesses (Lister Score 90.0), 9th of 10 in HIPAA-compliant IVR software (Lister Score 90.0) and 10th of 10 in IVR software for small businesses (Lister Score 90.0).
#5 in Best contact centre workforce management software · Lister Score 90.0
Was built with privacy and protection at the core.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 12.
“Transform and future-proof your contact center with UJET’s unified, AI-powered Contact Center as a Service (CCaaS) and Workforce Management (WFM) platform”UJET, own website
| Rank | Best contact centre workforce management software | Score |
|---|---|---|
| 1 | Daktela | 98.0 |
| 2 | Expertflow | 92.0 |
| 3 | Bright Pattern | 90.0 |
| 4 | Genesys | 90.0 |
| 5 | UJET | 90.0 |
| 6 | Eleveo | 86.0 |
| 7 | SuccessKPI | 84.0 |
| 8 | startelelogic | 82.0 |
| 9 | CommunityWFM | 80.0 |
| 10 | Verint Workforce Management | 78.0 |
#6 in Contact centre software for small businesses · Lister Score 90.0
Was built with privacy and protection at the core.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 12.
“Easy-to-Use Contact Center Software for Businesses of Every Size”UJET, own website
“Easy-to-Use SMB Customer Service Software to Help You Scale”UJET, own website
| Rank | Contact centre software for small businesses | Score |
|---|---|---|
| 1 | Aircall | 92.0 |
| 2 | MightyCall | 92.0 |
| 3 | RingCentral | 92.0 |
| 4 | Yeastar | 92.0 |
| 5 | Ziwo | 92.0 |
| 6 | UJET | 90.0 |
| 7 | Accent | 88.0 |
| 8 | PanTerra Networks | 88.0 |
| 9 | Cebod Telecom | 84.0 |
| 10 | Ubefone | 84.0 |
#9 in HIPAA-compliant IVR software · Lister Score 90.0
Was built with privacy and protection at the core.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 12.
“IVR Intelligent Routing Made Easy Reporting & AI Insights Turn Customer Data into Actionable Insights”UJET, own website
“From SOC 2 to HIPAA and PCI, UJET was built with privacy and protection at the core.”UJET, own website
| Rank | HIPAA-compliant IVR software | Score |
|---|---|---|
| 1 | CallShaper | 96.0 |
| 2 | Dialpad Connect | 94.0 |
| 3 | Telebroad | 94.0 |
| 4 | Aircall | 92.0 |
| 5 | JustCall | 92.0 |
| 6 | MightyCall | 92.0 |
| 7 | OneCloud | 92.0 |
| 8 | net2phone | 90.0 |
| 9 | UJET | 90.0 |
| 10 | Sangoma Technologies | 82.0 |
#10 in IVR software for small businesses · Lister Score 90.0
Was built with privacy and protection at the core.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 12.
“IVR Intelligent Routing Made Easy Reporting & AI Insights Turn Customer Data into Actionable Insights”UJET, own website
“Learn More Solutions Small & Medium Businesses Easy-to-Use SMB Customer Service Software to Help You Scale”UJET, own website
| Rank | IVR software for small businesses | Score |
|---|---|---|
| 1 | Audovo | 98.0 |
| 2 | SoundLine Communications | 98.0 |
| 3 | Knowlarity | 96.0 |
| 4 | VoIPstudio | 94.0 |
| 5 | CircleLoop | 92.0 |
| 6 | ManyDial | 92.0 |
| 7 | OneCloud | 92.0 |
| 8 | Talkroute | 90.0 |
| 9 | Toktiv | 90.0 |
| 10 | UJET | 90.0 |
Frequently asked questions
How does UJET rank on Lister?
UJET is ranked 5th of 10 in Best contact centre workforce management software (Lister Score 90.0), 6th of 10 in Contact centre software for small businesses (Lister Score 90.0), 9th of 10 in HIPAA-compliant IVR software (Lister Score 90.0) and 10th of 10 in IVR software for small businesses (Lister Score 90.0).