Talkdesk
CCaaS for people and CXA for AI
Ranked #10 in Enterprise sales dialler software.
Talkdesk is a software at 535 Mission Street, 12th Floor, 94105, San Francisco, US.
Talkdesk is a cloud contact centre platform combining CCaaS with AI automation. It enables hybrid workforces by orchestrating human agents and autonomous AI agents together.
At a glance
| Address | 535 Mission Street, 12th Floor, 94105, San Francisco, US |
| Best for | hybrid workforce teams |
From Talkdesk's own website.
Company facts
| Headquarters | San Francisco, US |
| Social profiles | LinkedIn, X, Facebook, Instagram |
| Brand colour | #172241 |
Facilities and features
Its website also mentions:
- Published pricing
- Integrations
What stands out
The product deploys specialized autonomous AI agents to execute real customer experience tasks.
“Autonomous agents. Compose, deploy, and orchestrate specialized AI agents, each focused on a specific task, to execute real CX work.”Talkdesk, own website
The product offers over sixty integrations to establish cloud contact centre workflows quickly.
“Started Get Started PLATFORM | INTEGRATIONS”Talkdesk, own website
How it ranks
Talkdesk is ranked 10th of 10 in Enterprise sales dialler software (Lister Score 88.0).
#10 in Enterprise sales dialler software · Lister Score 88.0
Deploys specialised autonomous AI agents to execute real customer experience tasks.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 16; buying information on its own site 12.
“Demos PRODUCTS Autopilot Navigator Copilot Identity Agentic Outbound Omnichannel Engagement Workforce Engagement Business Intelligence Studio Employee Collaboration Interaction & Quality Analytics Quality Management Automation Flows NEW CXA Operations Center INDUSTRIES Financial Services Insurance…”Talkdesk, own website
“Trusted by global enterprises. 2011 Year Founded 3,000+ Global Customers 150M+ Monthly Customer Interactions 100+ Countries Served”Talkdesk, own website
| Rank | Enterprise sales dialler software | Score |
|---|---|---|
| 1 | CallHippo | 98.0 |
| 2 | Lemlist | 98.0 |
| 3 | Smartlead | 98.0 |
| 4 | Apollo.io | 96.0 |
| 5 | Aircall | 92.0 |
| 6 | Ring.io | 92.0 |
| 7 | Nice CXone | 90.0 |
| 8 | RingCentral | 90.0 |
| 9 | Vanillasoft | 90.0 |
| 10 | Talkdesk | 88.0 |
Frequently asked questions
Where is Talkdesk?
Talkdesk is at 535 Mission Street, 12th Floor, 94105, San Francisco, US.
How does Talkdesk rank on Lister?
Talkdesk is ranked 10th of 10 in Enterprise sales dialler software (Lister Score 88.0).