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Nice CXone

The AI platform built for better customer experience

Ranked #7 in Enterprise sales dialler software.

Nice CXone is an enterprise customer experience AI platform designed to orchestrate human and AI agents. It automates service processes, empowers the workforce, and accelerates intelligent experiences at scale.

Official website

At a glance

Best forenterprises seeking to empower employees and improve customer loyalty

From Nice CXone's own website.

Company facts

Social profilesLinkedIn, X, Facebook, YouTube

Facilities and features

Its website also mentions:

  • Published pricing
  • Integrations

What stands out

The product uses AI that resolves customer needs instantly and proactively.

“AI that resolves customer needs instantly and proactively​ Engagement Orchestration​”Nice CXone, own website

Nice CXone offers flexible monthly billing with no prepay or surprise charges.

“NiCE offers the most customer-friendly pricing in the market—monthly billing in arrears, no prepay, no surprise charges.”Nice CXone, own website

How it ranks

Nice CXone is ranked 7th of 10 in Enterprise sales dialler software (Lister Score 90.0).

#7 in Enterprise sales dialler software · Lister Score 90.0

Uses AI that resolves customer needs instantly and proactively.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 12.

“Outbound Engagement​ Generate more revenue, minimize hang-ups, and proactively connect to reduce friction.”Nice CXone, own website
“NiCE delivers AI across the entire CX journey, all on one enterprise-scale platform. Watch demo Explore th”Nice CXone, own website
RankEnterprise sales dialler softwareScore
1CallHippo98.0
2Lemlist98.0
3Smartlead98.0
4Apollo.io96.0
5Aircall92.0
6Ring.io92.0
7Nice CXone90.0
8RingCentral90.0
9Vanillasoft90.0
10Talkdesk88.0

Frequently asked questions

How does Nice CXone rank on Lister?

Nice CXone is ranked 7th of 10 in Enterprise sales dialler software (Lister Score 90.0).

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