Customer.io
Unify data, messaging, and AI for better outcomes
Customer.io is a customer engagement platform that turns data into personalised experiences. It drives better business outcomes through automated campaigns and AI.
| Best for | teams scaling across channels with custom workflows |
| Website | customer.io |
Company facts
| Founded | 2012 |
| Headquarters | Beaverton, US |
| Social profiles | LinkedIn, X, Instagram, YouTube, GitHub |
Facilities and features
- Published pricing
- Free trial
- API
- Integrations
- GDPR
What stands out
The product builds automated campaigns that improve with every send.
“Build automated campaigns that improve with every send. Audiences”Customer.io, own website
The product launches automations quickly from a single prompt.
“Go from a single prompt to a fully configured automation with triggers, content, timing, and logic, so you can launch more quickly.”Customer.io, own website
Strengths and trade-offs
- The product builds automated campaigns that improve with every send.
- The product launches automations quickly from a single prompt.
Appears in
How Customer.io ranks
#1 in Best customer engagement platforms
How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 20.
“The customer engagement platform trusted by 9,000+ brands case study case study case study case study”Customer.io, own website
Alternatives to Customer.io
 HappileeAutomate WhatsApp marketing, sales and support | #2 in Best customer engagement platforms | 98.0 |
 QyvoThe customer engine for WhatsApp | #3 in Best customer engagement platforms | 98.0 |
 VeroThe no-nonsense multi-channel customer engagement platform | #4 in Best customer engagement platforms | 98.0 |
 spellty.comElevate client interactions using Spellty's communication solutions | #5 in Best customer engagement platforms | 96.0 |
 CustobarOne customer profile for every interaction securely in Europe | #6 in Best customer engagement platforms | 94.0 |
 LoyaleEmbedded finance and rewards marketing platform | #7 in Best customer engagement platforms | 94.0 |
Questions about Customer.io
Who is Customer.io best for?
Customer.io is best for teams scaling across channels with custom workflows.
Where does Customer.io rank?
Customer.io is ranked #1 in Best customer engagement platforms (Lister Score 98.0).
What are the best alternatives to Customer.io?
The closest alternatives on Lister are Happilee (#2 in Best customer engagement platforms), Qyvo (#3 in Best customer engagement platforms) and Vero (#4 in Best customer engagement platforms).
Where is Customer.io based?
Customer.io is headquartered in Beaverton, US, and was founded in 2012.
Is this your company?
Claim Customer.io to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.