Maqsam
Customer Service Software & AI Agent Powered by Arabic AI
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Maqsam is an Arabic-first customer service software and AI agent platform. It helps businesses manage calls and automate support with culturally intelligent features.
| Best for | MENA contact centers |
| Website | maqsam.com |
Company facts
| Social profiles | LinkedIn, X, Facebook, Instagram, YouTube, TikTok |
Facilities and features
- Published pricing
- Self-serve sign-up
- API
- Integrations
What stands out
Maqsam understands different Arabic dialects and handles mixed-language queries effectively.
“Understands Different Arabic Dialects Automates More Than 50% of Conversations”Maqsam, own website
The product provides local phone numbers in hundreds of cities worldwide for global expansion.
“Local numbers, anywhere Establish a local presence in hundreds of cities worldwide, no infrastructure, no hassle.”Maqsam, own website
Strengths and trade-offs
- Maqsam understands different Arabic dialects and handles mixed-language queries effectively.
- The product provides local phone numbers in hundreds of cities worldwide for global expansion.
Appears in
Top rankings in Customer service QA
- Best customer service QA software
- Enterprise customer service QA software
- Customer service QA software for small businesses
All Customer service QA rankings →
How Maqsam ranks
#4 in Customer service QA software for ecommerce businesses
How the score is made up: 20 for evidence on its own site; 18 for how complete its published information is; 40 for fit to this ranking's criteria; 16 for buying information on its own site.
“Everything you need to manage and optimize your call center customer service in one place. Everything you need to manage and optimize your call center customer service in one place.”Maqsam, own website
“Solutions Maqsam for Customer Service Maqsam for Sales Retail & Ecommerce Transportation & Logistics Education Banking and Finance Real Estate Healthcare Hospitality BPOs Governmental Institutions SMBs Enterprise Owner Supervisors Support Agent Sales Agent Resources About”Maqsam, own website
More alternatives to Maqsam
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Questions about Maqsam
Who is Maqsam best for?
Maqsam is best for MENA contact centers.
Where does Maqsam rank?
Maqsam is ranked #4 in Customer service QA software for ecommerce businesses (Lister Score 94.0).
What are the best alternatives to Maqsam?
The closest alternatives on Lister are eDesk (#1 in Customer service QA software for ecommerce businesses), Rep AI (#2 in Customer service QA software for ecommerce businesses) and Dixa (#3 in Customer service QA software for ecommerce businesses).
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#4 in Customer service QA software for ecommerce businesses
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