ProProfs Chat
Delight customers with instant AI and human support
ProProfs Chat is an AI-powered live chat software for websites and mobile apps. It enables businesses to manage customer conversations and provide instant support through human and AI agents.
| Best for | support teams seeking automation and sales growth |
| Website | proprofschat.com |
Company facts
| Social profiles | LinkedIn, X, Facebook, YouTube |
Facilities and features
- Published pricing
- Self-serve sign-up
- Integrations
What stands out
The product trains AI agents on your own content to deliver accurate answers.
“Train AI Agents on Your Own Content Train AI agents on your website, help center, uploaded files, and FAQs.”ProProfs Chat, own website
ProProfs Chat allows you to install the widget on your site in minutes.
“Install Live Chat on Your Website in 3 Simple Steps Step 1: Brand Your Chat Window”ProProfs Chat, own website
Worth knowing
The Essentials plan limits automated AI conversations to one hundred per month.
“tick 100 AI monthly conversations”ProProfs Chat, own website
Strengths and trade-offs
- The product trains AI agents on your own content to deliver accurate answers.
- ProProfs Chat allows you to install the widget on your site in minutes.
- The Essentials plan limits automated AI conversations to one hundred per month.
Appears in
How ProProfs Chat ranks
#4 in Best co-browsing software
How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 12.
“Screenshare & Co-Browsing See exactly what a visitor sees on their screen and guide them through a process in real time.”ProProfs Chat, own website
Alternatives to ProProfs Chat
 FullviewCobrowsing and session replays for faster support resolution | #1 in Best co-browsing software | 98.0 |
 REVE ChatAI-powered customer engagement for smarter conversations | #2 in Best co-browsing software | 94.0 |
 Live helper chatOpen source live support chat with advanced media and AI | #3 in Best co-browsing software | 92.0 |
 TalkativeOmnichannel AI that’s always evolving, infinitely scalable, and delivers value fast | #5 in Best co-browsing software | 90.0 |
 Cobrowse.ioEnterprise cobrowsing on web, iOS and Android | #6 in Best co-browsing software | 88.0 |
 LivePerson | #7 in Best co-browsing software | 88.0 |
Questions about ProProfs Chat
Who is ProProfs Chat best for?
ProProfs Chat is best for support teams seeking automation and sales growth.
Where does ProProfs Chat rank?
ProProfs Chat is ranked #4 in Best co-browsing software (Lister Score 92.0).
What are the best alternatives to ProProfs Chat?
The closest alternatives on Lister are Fullview (#1 in Best co-browsing software), REVE Chat (#2 in Best co-browsing software) and Live helper chat (#3 in Best co-browsing software).
Is this your company?
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