01
Fullview
Cobrowsing and session replays for faster support resolution
Fullview provides cobrowsing and session replay solutions to enhance customer support. It records every user session automatically for instant visual context.
98.0
Best co-browsing software
10 ranked, with a plain verdict on every entry.
Fullview ranks first here for customer support teams, and integrates directly with major helpdesks like Zendesk and Intercom. REVE Chat is built for customer service and sales teams, and manages conversations from multiple channels in one unified inbox. Live helper chat allows third party REST API integration without coding.
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7
LivePersonProvides an IVR deflection solution to move voice calls to messaging channels88.0NEWCustom
CURATED · UPDATED REGULARLY
The ranking, in detail
02
REVE Chat
AI-powered customer engagement for smarter conversations
REVE Chat is an AI-driven customer service software designed to automate support and improve response times. It offers omnichannel live chat, chatbots, and ticketing to streamline business communications.
94.0
03
Live helper chat
Open source live support chat with advanced media and AI
Live helper chat is an open source live support solution featuring bot, voice, video and screen share capabilities. It offers enterprise level features including AI integration and REST API connectivity for secure data handling.
92.0
04
ProProfs Chat
Delight customers with instant AI and human support
ProProfs Chat is an AI-powered live chat software for websites and mobile apps. It enables businesses to manage customer conversations and provide instant support through human and AI agents.
92.0
05
Talkative
Omnichannel AI that’s always evolving, infinitely scalable, and delivers value fast
Talkative is an omnichannel AI customer service solution for contact centres. It combines automated experiences with live support across voice, chat, messaging, and video.
90.0
06
Cobrowse.io
Enterprise cobrowsing on web, iOS and Android
Cobrowse.io is a contact centre technology add-on enabling agents to browse digital platforms with customers in real time. It supports web, mobile apps, and third-party content without requiring downloads or plugins.
88.0
07
LivePerson
LivePerson is an enterprise conversational AI platform designed to orchestrate interactions between human and artificial intelligence agents. It enables businesses to design, simulate, and validate these conversations to ensure predictable outcomes.
88.0
08
Upscope
Enterprise screen sharing and co-browsing solutions
Upscope helps remote teams communicate more effectively with customers. It specialises in visual communication tools for complex products.
86.0
09
Glance
Real human guidance for digital CX
Glance is a cobrowsing and digital engagement software that enables real human guidance for customer experience. It helps businesses set their digital support apart through personalised, high-stakes interactions.
84.0
10
Vivocha
Next generation customer interaction platform
Vivocha is a next-generation customer engagement platform facilitating real-time communication. It enables businesses to interact with prospects and customers via video, voice, chat, and collaboration tools.
84.0
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Positions 1, 2 and 3 are available to buy for twelve months.
Frequently asked questions
Who are these co-browsing products built for?
Fullview and Cobrowse.io both say they are built for customer support teams, and REVE Chat for customer service and sales teams. ProProfs Chat says it is built for support teams seeking automation and sales growth.
What should a buyer check before signing up?
ProProfs Chat states that the Essentials plan limits automated AI conversations to one hundred per month. Those are the limits each product publishes itself, not a full account of any plan.