Zammad Community
Product
The Zammad - Help Desk and ticket system - Community Page
| Website | zammad.org |
What stands out
The product offers multi-channel integration to keep all customer communication in one place.
“Zammad has the best multi channel integration to customers. You have all communication with the customer in one place.”Zammad Community, own website
The product provides desktop-like features such as push notifications for automatic information display.
“Using Zammad is like using a desktop application (e. g. push notifications).”Zammad Community, own website
Worth knowing
The product does not support OS X or Windows operating systems.
“Looking for OS X or Windows? We don't have one.”Zammad Community, own website
Appears in
How Zammad Community ranks
#10 in Self-hosted IT service management software
How the score is made up: Evidence on its own site 16; How complete its published information is 12; Fit to this ranking's criteria 40; Buying information on its own site 4.
“Zammad is a web-based, open source user support/ticketing solution.”Zammad Community, own website
“Download and install it on your own servers. For free.”Zammad Community, own website
Alternatives to Zammad Community
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Questions about Zammad Community
Where does Zammad Community rank?
Zammad Community is ranked #10 in Self-hosted IT service management software (Lister Score 72.0).
What are the best alternatives to Zammad Community?
The closest alternatives on Lister are HelpSpot (#1 in Self-hosted IT service management software), Nine Minds (#2 in Self-hosted IT service management software) and Smart Support (#3 in Self-hosted IT service management software).
Is this your company?
Claim Zammad Community to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.