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Zendesk Answer Bot

AI-powered self-service and ticket automation

RANKED #5 · TOP 10 CHATBOT BUILDERSLISTERSCORE 85.7

Part of the Zendesk suite, Answer Bot uses machine learning to suggest replies and deflect common support tickets. Integrates with Zendesk's ticketing and knowledge base for seamless customer support.

Pricing from	£55 per month
Best for	Support teams using Zendesk who want ticket deflection and self-service automation
Website	www.zendesk.com

Strengths and trade-offs

Seamless integration with Zendesk ecosystem
Learns from historical tickets to improve response accuracy

Requires Zendesk subscription; pricing adds on top of base costs

Appears in

SAAS

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Drift92.73

Microsoft Bot Framework90.3RANKINGfull ranking →

Alternatives to Zendesk Answer Bot

Intercom The complete conversational relationship platform	#1 in Top 10 Chatbot Builders	95.0
Drift Conversational marketing and sales platform	#2 in Top 10 Chatbot Builders	92.7
Microsoft Bot Framework Enterprise bot development platform	#3 in Top 10 Chatbot Builders	90.3
Tidio Customer service software with live chat and AI	#4 in Top 10 Chatbot Builders	88.0
HubSpot Chatbot Builder Conversational bots within HubSpot's CRM platform	#6 in Top 10 Chatbot Builders	83.3
Chatfuel Visual bot builder for social messaging platforms	#7 in Top 10 Chatbot Builders	81.0

Questions about Zendesk Answer Bot

How much does Zendesk Answer Bot cost?

Lister lists Zendesk Answer Bot's pricing as: £55 per month.

Who is Zendesk Answer Bot best for?

Zendesk Answer Bot is best for support teams using Zendesk who want ticket deflection and self-service automation.

Where does Zendesk Answer Bot rank?

Zendesk Answer Bot is ranked #5 in Top 10 Chatbot Builders (Lister Score 85.7).

What are the best alternatives to Zendesk Answer Bot?

The closest alternatives on Lister are Intercom (#1 in Top 10 Chatbot Builders), Drift (#2 in Top 10 Chatbot Builders) and Microsoft Bot Framework (#3 in Top 10 Chatbot Builders).

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