Tidio combines live chat, ticketing and AI-powered chatbot capabilities, with Lyro AI capable of solving up to 67% of customer problems automatically whilst maintaining seamless handoff to human agents.
| Pricing from | $24.17/month |
| Best for | Small to medium Shopify stores wanting chat-centric support with AI automation |
| Website | tidio.com |
Strengths and trade-offs
- High-performing AI chatbot reduces support volume significantly
- Affordable pricing perfect for small teams
- Chat-focused approach may limit omnichannel needs
Appears in
AI TOOLSJUL 20
Top 10 AI Customer Support Tools
1Zendesk95.02Ada93.53Gorgias91.0UPDATED JUL 20full ranking →SAASJUL 20Top 10 Help Desks for Shopify Stores
1Gorgias95.02Tidio91.53Zendesk88.0UPDATED JUL 20full ranking →Is this your product?
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