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Gorgias

RANKED #1 · TOP 10 HELP DESKS FOR SHOPIFY STORESLISTERSCORE 95.0

E-commerce helpdesk designed specifically for Shopify, Magento, and BigCommerce stores with automated FAQ handling.

Pricing from	$10 per month
Best for	E-commerce store owners
Website	www.gorgias.com

Company facts

Social profiles

LinkedIn, Facebook, Instagram, YouTube

Facilities and features

Published pricing
Self-serve sign-up
Integrations

What stands out

The AI tool provides a unified inbox with full customer context across all channels.

“One unified inbox across every channel, with live Shopify data and full customer context built into every conversation.”Gorgias, own website

Gorgias automates routine tickets to allow agents to focus on high-impact work.

“Automate 60% of support”Gorgias, own website

Strengths and trade-offs

Deep e-commerce platform integration
Revenue tracking from support tickets

Limited utility outside e-commerce
Billed based on ticket volume usage

Appears in

AIVERIFIED

How Gorgias ranks

#8 in AI customer support agents for Shopify stores

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 8.

“AI Agent trained on your brand One conversation.”Gorgias, own website

“Native Shopify integration Pull up any order, customer, or product without leaving the ticket”Gorgias, own website

Alternatives to Gorgias

Tidio Customer service software with live chat and AI	#2 in Top 10 Help Desks for Shopify Stores	91.5
Zendesk Complete customer service solution	#3 in Top 10 Help Desks for Shopify Stores	88.0
Freshdesk Delightful customer service software	#4 in Top 10 Help Desks for Shopify Stores	85.5
Help Scout Customer service software made for people	#5 in Top 10 Help Desks for Shopify Stores	82.0
Richpanel Self-service automation platform for e-commerce support	#6 in Top 10 Help Desks for Shopify Stores	79.5
Gladly Relationship-focused support platform	#7 in Top 10 Help Desks for Shopify Stores	77.0

Questions about Gorgias

How much does Gorgias cost?

Lister lists Gorgias's pricing as: $10 per month.

Who is Gorgias best for?

Gorgias is best for E-commerce store owners.

Where does Gorgias rank?

Gorgias is ranked #1 in Top 10 Help Desks for Shopify Stores (Lister Score 95.0), #3 in Top 10 AI Customer Support Tools (Lister Score 91.0), #6 in Top 10 AI Chat Commerce Tools (Lister Score 83.3), #7 in Top 10 AI FAQ Tools (Lister Score 81.0) and #8 in AI customer support agents for Shopify stores (Lister Score 86.0).

What are the best alternatives to Gorgias?

The closest alternatives on Lister are Tidio (#2 in Top 10 Help Desks for Shopify Stores), Zendesk (#3 in Top 10 Help Desks for Shopify Stores) and Freshdesk (#4 in Top 10 Help Desks for Shopify Stores).

Is this your company?

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