01
Birdeye
An all-in-one experience and review management platform designed for businesses of all sizes.
95.0
Birdeye and Podium are the top review management platforms, each suited to different business needs. Birdeye excels for multi-location enterprises seeking deep analytics and widespread review generation. Podium stands out for small local businesses prioritizing instant text-based customer engagement and rapid communication.
RANKENTRYSCORETRENDFROM
1
BirdeyeBirdeye integrates with over 3,000 software systems to automate feedback requests.95.0NEWCustom
BirdeyeBirdeye integrates with over 3,000 software systems to automate feedback requests.95.0NEWCustom2
PodiumPodium originated as a messaging tool before expanding into full review management.92.7NEW$399/month
PodiumPodium originated as a messaging tool before expanding into full review management.92.7NEW$399/month3
TrustpilotTrustpilot is a household name that strongly influences consumer buying decisions in Europe and North America.90.3NEWFree
TrustpilotTrustpilot is a household name that strongly influences consumer buying decisions in Europe and North America.90.3NEWFree4
BroadlyBroadly was specifically designed to help field service workers capture reviews immediately after a job.88.0NEWCustom
BroadlyBroadly was specifically designed to help field service workers capture reviews immediately after a job.88.0NEWCustom5
Grade.usGrade.us offers complete white-labeling so agencies can brand the platform as their own.85.7NEW$110/month
Grade.usGrade.us offers complete white-labeling so agencies can brand the platform as their own.85.7NEW$110/month6
ReviewTrackerReviewTracker aggregates data from over 100 review sources into a single feed.83.3NEWCustom
ReviewTrackerReviewTracker aggregates data from over 100 review sources into a single feed.83.3NEWCustom8
SOCiSOCi uses artificial intelligence to help enterprises respond to hundreds of reviews at scale.78.7NEWCustom
SOCiSOCi uses artificial intelligence to help enterprises respond to hundreds of reviews at scale.78.7NEWCustom9
ChatmeterChatmeter offers localized social media monitoring alongside its core review management tools.76.3NEWCustom
ChatmeterChatmeter offers localized social media monitoring alongside its core review management tools.76.3NEWCustom10
NiceJobNiceJob boasts automated follow-up campaigns that claim to increase review volumes significantly.74.0NEW$75/month
NiceJobNiceJob boasts automated follow-up campaigns that claim to increase review volumes significantly.74.0NEW$75/monthLAST UPDATED 2026-07-20CURATED · UPDATED REGULARLY
The ranking, in detail
02
Podium
A customer communication and review platform powered by text messaging.
92.7
03
Trustpilot
A globally recognized consumer review platform helping brands build trust and collect feedback.
90.3
04
Broadly
A streamlined customer communication and review management tool built for service-based businesses.
88.0
05
Grade.us
A white-label review management platform frequently used by agencies.
85.7
06
ReviewTracker
A customer feedback platform providing location-level insights and competitive benchmarking.
83.3
07
Thryv
End-to-end small business software that includes robust reputation and review management.
81.0
08
SOCi
The co-marketing cloud for multi-location enterprises, featuring strong localized review tools.
78.7
09
Chatmeter
Brand reputation and customer experience management software for localized brands.
76.3
10
NiceJob
An automated reputation marketing software designed to help businesses get more reviews.
74.0
Frequently asked questions
What is review management software?
Review management software is a digital tool that helps businesses monitor, collect and respond to customer reviews across multiple websites like Google, Yelp and Facebook from a single dashboard.
How much does review management software cost?
Prices vary widely depending on features and business size, typically ranging from around $75 per month for basic small business tools to custom enterprise pricing running into thousands of pounds annually.
Can review management software help improve local SEO?
Yes, gathering frequent, positive reviews and responding to them promptly helps improve local search engine rankings and increases visibility in Google Maps results.
Related rankings
More SaaS rankings to compare.
SAASJUL 21
HubSpot CRM68.22
Zoho CRM62.93
monday Sales CRM55.6UPDATED JUL 21full ranking →SAASJUL 21
Adobe Sign82.02
DocuSign69.33
HelloSign66.1UPDATED JUL 21full ranking →SAASJUL 21
Apple Passwords75.72
Bitwarden72.63
1Password69.9UPDATED JUL 21full ranking →SAASJUL 21
HostGator75.42
Bluehost74.63
DreamHost74.6UPDATED JUL 21full ranking →SAASJUL 20
QuickBooks Online95.02
Xero92.53
FreshBooks90.0UPDATED JUL 20full ranking →SAASJUL 20
Microsoft Power BI95.02
Tableau92.53
ThoughtSpot90.0UPDATED JUL 20full ranking →
Top 10 CRMs for Startups
1HubSpot CRM68.22Zoho CRM62.93monday Sales CRM55.6UPDATED JUL 21full ranking →SAASJUL 21Top 10 Document Signing Services
1Adobe Sign82.02DocuSign69.33HelloSign66.1UPDATED JUL 21full ranking →SAASJUL 21Top 10 Password Managers
1Apple Passwords75.72Bitwarden72.631Password69.9UPDATED JUL 21full ranking →SAASJUL 21Top 10 Web Hosting Services
1HostGator75.42Bluehost74.63DreamHost74.6UPDATED JUL 21full ranking →SAASJUL 20Top 10 Accounting Software
1QuickBooks Online95.02Xero92.53FreshBooks90.0UPDATED JUL 20full ranking →SAASJUL 20Top 10 Analytics Platforms
1Microsoft Power BI95.02Tableau92.53ThoughtSpot90.0UPDATED JUL 20full ranking →