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Birdeye

Customer experience platform for multi-location businesses

Birdeye centralises review management, customer feedback, and reputation monitoring across multiple locations. It includes appointment integrations, messaging, and scheduling for service-based businesses.

Pricing from$150/month
Best forMulti-location service businesses requiring appointment booking, messaging, and unified reputation monitoring
Websitewww.birdeye.com

Strengths and trade-offs

  • Strong multi-location management with location-specific dashboards
  • Integrated appointment and messaging capabilities reduce tool sprawl
  • Steeper learning curve for new users
  • Pricing scales significantly for larger enterprise deployments

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