SOFTWARE / SHARED INBOX / CHATWIK

Chatwik

All-in-one platform for customer communication.

Ranked #1 in Best shared inbox software.

Chatwik is a modern customer communication platform. It unifies support channels for team collaboration.

Official website

At a glance

Best for

Customer support teams

From Chatwik's own website.

Company facts

Social profiles

LinkedIn, Facebook, Instagram

Facilities and features

Its website also mentions:

Published pricing
Free trial
Self-serve sign-up
API
Integrations

What stands out

The product syncs messages from popular platforms immediately.

“Messages, image uploads, and voice notes from the world s most popular platforms sync immediately into Chatwik s workspace. Real-time Synchronization”Chatwik, own website

Chatwik manages contact details and browser sessions on one timeline.

“CRM Workspace Manage contact details, sync custom attributes, and view full browser navigation sessions on one unified timeline.”Chatwik, own website

Worth knowing

Chatwik lacks native integration with TikTok messaging currently.

“TikTok Roadmap TikTok Messaging Manage inquiries from your TikTok shop and creator profiles within your chat queue.”Chatwik, own website

How it ranks

Chatwik is ranked 1st of 10 in Best shared inbox software (Lister Score 100.0).

#1 in Best shared inbox software · Lister Score 100.0

Manages contact details and browser sessions on one timeline.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 20.

“Shared Team Inbox Collaborate on customer inquiries in real time.”Chatwik, own website

Rank	Best shared inbox software	Score
1	Chatwik	100.0
2	DelightChat	100.0
3	Front	100.0
4	HelpLane	100.0
5	Lodgestory by Inboxcentral	100.0
6	SupportBee	100.0
7	BoldDesk	98.0
8	Cloodot	98.0
9	Hiver	98.0
10	Productlane	98.0