Front
The customer operations platform
Ranked #3 in Best shared inbox software.
A customer operations platform that brings emails, apps, and team collaboration into a single shared inbox.
At a glance
| Price from | $19 per person/month |
| Best for | Collaborative account management and support teams |
From Front's own website.
Company facts
| Social profiles | LinkedIn, Facebook, Instagram |
Facilities and features
Its website also mentions:
- Published pricing
- Free trial
- Self-serve sign-up
- API
- Integrations
What stands out
Front resolves up to 70% of requests using advanced AI automation.
“Resolve up to 70% of requests with AI, not just the low-hanging fruit”Front, own website
Front connects over 160 integrations to unify your entire tech stack.
“Connect your channels and most-used tools with Front’s 160+ integrations”Front, own website
Worth knowing
Front limits automation rules to ten or twenty depending on the plan tier.
“AI Topics and up to 10 automation rules”Front, own website
How it ranks
Front is ranked 3rd of 10 in Best shared inbox software (Lister Score 100.0).
#3 in Best shared inbox software · Lister Score 100.0
Front unifies teams, conversations, and tools into a single coordinated system to maintain speed and accuracy.
The AI customer operations platform.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 20.
“Shared inboxes Manage conversations from a collaborative inbox”Front, own website
| Rank | Best shared inbox software | Score |
|---|---|---|
| 1 | Chatwik | 100.0 |
| 2 | DelightChat | 100.0 |
| 3 | Front | 100.0 |
| 4 | HelpLane | 100.0 |
| 5 | Lodgestory by Inboxcentral | 100.0 |
| 6 | SupportBee | 100.0 |
| 7 | BoldDesk | 98.0 |
| 8 | Cloodot | 98.0 |
| 9 | Hiver | 98.0 |
| 10 | Productlane | 98.0 |
Frequently asked questions
How does Front rank on Lister?
Front is ranked 3rd of 10 in Best shared inbox software (Lister Score 100.0).