SupportBee
Email ticketing system for collaborative customer service
Ranked #2 in Shared inbox software for small businesses, and on 1 more ranking.
SupportBee is a software at 340 S Barranca Ave #9214, 91723, Covina, US.
SupportBee is an email ticketing system designed for collaborative customer service teams. It turns shared inboxes into organised tickets that can be assigned and discussed privately.
At a glance
| Address | 340 S Barranca Ave #9214, 91723, Covina, US |
| Best for | small teams |
From SupportBee's own website.
Company facts
| Founded | 2011 |
| Headquarters | Covina, US |
| Social profiles | LinkedIn, X, YouTube |
Facilities and features
Its website also mentions:
- Published pricing
- Free trial
- Self-serve sign-up
- API
- Integrations
What stands out
The product sets up quickly without needing IT support.
“SupportBee's support ticket system is up and running in minutes — no IT department needed.”SupportBee, own website
SupportBee offers Gmail-compatible keyboard shortcuts for efficient use.
“Gmail-compatible keyboard shortcuts and real-time updates make it a joy to use.”SupportBee, own website
Worth knowing
The Startup plan limits users to only one knowledge base and team.
“1 Knowledge Base & 1 Team”SupportBee, own website
How it ranks
SupportBee is ranked 2nd of 10 in Shared inbox software for small businesses (Lister Score 100.0) and 6th of 10 in Best shared inbox software (Lister Score 100.0).
#2 in Shared inbox software for small businesses · Lister Score 100.0
Offers Gmail-compatible keyboard shortcuts for efficient use.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 20.
“A shared inbox for your team — assign tickets, comment privately, and track progress.”SupportBee, own website
“Our most popular plan for small teams. A total of $204 per seat, billed annually.”SupportBee, own website
| Rank | Shared inbox software for small businesses | Score |
|---|---|---|
| 1 | DelightChat | 100.0 |
| 2 | SupportBee | 100.0 |
| 3 | BoldDesk | 98.0 |
| 4 | HelpDesk.com | 98.0 |
| 5 | UserDeck | 98.0 |
| 6 | Helpwise | 94.0 |
| 7 | Intercom | 94.0 |
| 8 | LiveAgent | 92.0 |
| 9 | Help Scout | 88.0 |
| 10 | TheChats.me | 84.0 |
#6 in Best shared inbox software · Lister Score 100.0
Offers Gmail-compatible keyboard shortcuts for efficient use.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 20; buying information on its own site 20.
“A shared inbox for your team — assign tickets, comment privately, and track progress.”SupportBee, own website
| Rank | Best shared inbox software | Score |
|---|---|---|
| 1 | Chatwik | 100.0 |
| 2 | DelightChat | 100.0 |
| 3 | Front | 100.0 |
| 4 | HelpLane | 100.0 |
| 5 | Lodgestory by Inboxcentral | 100.0 |
| 6 | SupportBee | 100.0 |
| 7 | BoldDesk | 98.0 |
| 8 | Cloodot | 98.0 |
| 9 | Hiver | 98.0 |
| 10 | Productlane | 98.0 |
Frequently asked questions
Where is SupportBee?
SupportBee is at 340 S Barranca Ave #9214, 91723, Covina, US.
How does SupportBee rank on Lister?
SupportBee is ranked 2nd of 10 in Shared inbox software for small businesses (Lister Score 100.0) and 6th of 10 in Best shared inbox software (Lister Score 100.0).