TheChats.me
Omnichannel inbox for small teams
Ranked #8 in Shared inbox software with a free plan, and on 1 more ranking.
TheChats.me is an omnichannel inbox for small teams that centralises WhatsApp, Instagram, email and marketplaces. It uses AI to assist with triage, suggested responses and lead qualification.
At a glance
| Best for | Small businesses with 3 to 20 agents |
From TheChats.me's own website.
Company facts
| Brand colour | #0f2d2e |
Facilities and features
Its website also mentions:
- API
What stands out
The product centralises multiple communication channels into a single unified inbox.
“Centralize WhatsApp, Instagram, e-mail e marketplaces em uma única caixa de entrada com IA.”TheChats.me, own website
The product provides AI assistance for answering, summarising and qualifying leads.
“Sugere respostas, resume conversas, coleta dados e qualifica leads antes do repasse humano.”TheChats.me, own website
How it ranks
TheChats.me is ranked 8th of 10 in Shared inbox software with a free plan (Lister Score 84.0) and 10th of 10 in Shared inbox software for small businesses (Lister Score 84.0).
#8 in Shared inbox software with a free plan · Lister Score 84.0
Suggests answers and qualifies leads before human handover.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 16; buying information on its own site 8.
“Centralize WhatsApp, Instagram, e-mail e marketplaces em uma única caixa de entrada com IA.”TheChats.me, own website
“Todo cadastro começa no plano Free (2 atendentes, 1 canal) — sem cartão de crédito.”TheChats.me, own website
| Rank | Shared inbox software with a free plan | Score |
|---|---|---|
| 1 | HelpLane | 100.0 |
| 2 | Lodgestory by Inboxcentral | 100.0 |
| 3 | Chatwoot | 94.0 |
| 4 | Helploom | 94.0 |
| 5 | SimpleSupport | 94.0 |
| 6 | Smart Support | 94.0 |
| 7 | Gist | 88.0 |
| 8 | TheChats.me | 84.0 |
| 9 | Autoresponder Allegro | 82.0 |
| 10 | Umnico | 82.0 |
#10 in Shared inbox software for small businesses · Lister Score 84.0
Centralises multiple communication channels into a single unified inbox.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 16; buying information on its own site 8.
“Centralize WhatsApp, Instagram, e-mail e marketplaces em uma única caixa de entrada com IA.”TheChats.me, own website
“Para empresas com 3 a 20 atendentes que operam WhatsApp, Instagram e pelo menos mais um canal.”TheChats.me, own website
| Rank | Shared inbox software for small businesses | Score |
|---|---|---|
| 1 | DelightChat | 100.0 |
| 2 | SupportBee | 100.0 |
| 3 | BoldDesk | 98.0 |
| 4 | HelpDesk.com | 98.0 |
| 5 | UserDeck | 98.0 |
| 6 | Helpwise | 94.0 |
| 7 | Intercom | 94.0 |
| 8 | LiveAgent | 92.0 |
| 9 | Help Scout | 88.0 |
| 10 | TheChats.me | 84.0 |
Frequently asked questions
How does TheChats.me rank on Lister?
TheChats.me is ranked 8th of 10 in Shared inbox software with a free plan (Lister Score 84.0) and 10th of 10 in Shared inbox software for small businesses (Lister Score 84.0).