Helploom

Handloomed customer support software that doesn't break your bank

Ranked #4 in Shared inbox software with a free plan.

Helploom is affordable customer support software designed to work simply. It offers unlimited live chat and AI assistance for businesses.

Official website

At a glance

Best for

Teams seeking simple, fair pricing without per-agent costs

From Helploom's own website.

Facilities and features

Its website also mentions:

Published pricing
Free plan
Self-serve sign-up
API
Integrations

What stands out

The product provides unlimited live chat threads without extra fees.

“Helploom gives you unlimited live chat unlike others in the market.”Helploom, own website

The product features an AI agent that answers queries twenty-four seven.

“answers 24/7 and intelligently escalates to human when it needs to.”Helploom, own website

Worth knowing

The free plan restricts users to only thirty active threads per month.

“30 Active Threads per month”Helploom, own website

How it ranks

Helploom is ranked 4th of 10 in Shared inbox software with a free plan (Lister Score 94.0).

#4 in Shared inbox software with a free plan · Lister Score 94.0

Provides unlimited live chat threads without extra fees.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 16.

“Invite unlimited teammates and handle all conversations in one, shared inbox.”Helploom, own website

“Monthly Yearly Free Everything you need to get your first conversations flowing.”Helploom, own website

Rank	Shared inbox software with a free plan	Score
1	HelpLane	100.0
2	Lodgestory by Inboxcentral	100.0
3	Chatwoot	94.0
4	Helploom	94.0
5	SimpleSupport	94.0
6	Smart Support	94.0
7	Gist	88.0
8	TheChats.me	84.0
9	Autoresponder Allegro	82.0
10	Umnico	82.0