SimpleSupport
One widget, one inbox, one thread per issue
Ranked #5 in Shared inbox software with a free plan.
SimpleSupport is a lightweight ticket system that integrates into websites via a single script tag. It organises customer queries from email and WhatsApp into threaded conversations.
At a glance
| Best for | small businesses and early-stage products |
From SimpleSupport's own website.
Company facts
| Brand colour | #4f46e5 |
Facilities and features
Its website also mentions:
- Published pricing
- Free plan
- Self-serve sign-up
- API
- Integrations
- Single sign-on
- GDPR
What stands out
SimpleSupport installs in minutes with just one line of code.
“Add a simple ticket system to your website in 1 line of code. Customers open tickets from your site.”SimpleSupport, own website
The product is GDPR compliant by default without tracking cookies.
“GDPR by default No tracking cookies.”SimpleSupport, own website
Worth knowing
New tickets pause when the monthly limit is reached until the next month or an upgrade.
“New tickets pause at the end of the month and resume on the 1st — or upgrade”SimpleSupport, own website
How it ranks
SimpleSupport is ranked 5th of 10 in Shared inbox software with a free plan (Lister Score 94.0).
#5 in Shared inbox software with a free plan · Lister Score 94.0
Installs in minutes with just one line of code.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 16.
“SimpleSupport puts support back on your website, where it belongs. One widget, one inbox, one thread per issue.”SimpleSupport, own website
“Free plan that's actually useful 100 tickets/month, 1 seat, full access to the core features.”SimpleSupport, own website
| Rank | Shared inbox software with a free plan | Score |
|---|---|---|
| 1 | HelpLane | 100.0 |
| 2 | Lodgestory by Inboxcentral | 100.0 |
| 3 | Chatwoot | 94.0 |
| 4 | Helploom | 94.0 |
| 5 | SimpleSupport | 94.0 |
| 6 | Smart Support | 94.0 |
| 7 | Gist | 88.0 |
| 8 | TheChats.me | 84.0 |
| 9 | Autoresponder Allegro | 82.0 |
| 10 | Umnico | 82.0 |
Frequently asked questions
How does SimpleSupport rank on Lister?
SimpleSupport is ranked 5th of 10 in Shared inbox software with a free plan (Lister Score 94.0).