Gist
A better customer experience across support, marketing, and sales
Ranked #7 in Shared inbox software with a free plan, and on 1 more ranking.
Gist is an all-in-one platform combining email marketing, live chat, and help desk software. It unifies support, marketing, and sales tools to improve customer experience.
At a glance
| Best for | Small businesses seeking an integrated CRM and support suite |
From Gist's own website.
Company facts
| Social profiles | LinkedIn, X, Facebook |
Facilities and features
Its website also mentions:
- Published pricing
- Self-serve sign-up
- Integrations
What stands out
The product consolidates multiple communication channels into a single application.
“Gist lets your entire team rally around a single app for day to day work.”Gist, own website
The product offers a visual campaign builder for multi-channel automation.
“send cohesive messages across tons of channels — inside your app and out.”Gist, own website
How it ranks
Gist is ranked 7th of 10 in Shared inbox software with a free plan (Lister Score 88.0) and 10th of 10 in Complaint management software for small businesses (Lister Score 88.0).
#7 in Shared inbox software with a free plan · Lister Score 88.0
Gist is an all-in-one platform combining email marketing automation with live chat and help desk software. It enables businesses to manage customer engagement through a single unified interface.
Allows for smoother handoffs between Marketing, sales and Services.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 16; buying information on its own site 12.
“Inbox Deliver top-notch support with a collaborative, efficient Inbox”Gist, own website
“Sign up for free Free for 2 users.”Gist, own website
| Rank | Shared inbox software with a free plan | Score |
|---|---|---|
| 1 | HelpLane | 100.0 |
| 2 | Lodgestory by Inboxcentral | 100.0 |
| 3 | Chatwoot | 94.0 |
| 4 | Helploom | 94.0 |
| 5 | SimpleSupport | 94.0 |
| 6 | Smart Support | 94.0 |
| 7 | Gist | 88.0 |
| 8 | TheChats.me | 84.0 |
| 9 | Autoresponder Allegro | 82.0 |
| 10 | Umnico | 82.0 |
#10 in Complaint management software for small businesses · Lister Score 88.0
Consolidates multiple communication channels into a single application.
How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 16; buying information on its own site 12.
“Deliver top-notch support with a collaborative, efficient Inbox Knowledge Base”Gist, own website
“Paul H Founder - Small-Business Gist offers many options that allow us to talk to the phone, record the use on our page,”Gist, own website
| Rank | Complaint management software for small businesses | Score |
|---|---|---|
| 1 | HelpDesk.com | 98.0 |
| 2 | Mojo Helpdesk | 98.0 |
| 3 | UserDeck | 98.0 |
| 4 | UseResponse | 98.0 |
| 5 | eDesk | 96.0 |
| 6 | REVE Chat | 94.0 |
| 7 | DoneDone | 92.0 |
| 8 | LiveAgent | 92.0 |
| 9 | Deskie | 88.0 |
| 10 | Gist | 88.0 |
Frequently asked questions
How does Gist rank on Lister?
Gist is ranked 7th of 10 in Shared inbox software with a free plan (Lister Score 88.0) and 10th of 10 in Complaint management software for small businesses (Lister Score 88.0).