SOFTWARE / COMPLAINT MANAGEMENT / DONEDONE

DoneDone

The shared inbox and task management tool for growing teams

Ranked #7 in Complaint management software for small businesses.

DoneDone is a help desk and task management tool that empowers small teams by capturing incoming requests. It brings emails, tasks, and to-dos into one shared place for clear ownership.

Official website

At a glance

Best for

Small teams needing simple request tracking

From DoneDone's own website.

Company facts

Social profiles

LinkedIn, X, Facebook

Facilities and features

Its website also mentions:

Published pricing
Free trial
Self-serve sign-up
API

What stands out

DoneDone turns emails into actionable work instantly without manual effort.

“Capture requests, assign ownership, and track work from start to finish, without switching between tools.”DoneDone, own website

The product assigns responsibility automatically so nothing sits unclaimed.

“Assign responsibility so nothing slips through .”DoneDone, own website

How it ranks

DoneDone is ranked 7th of 10 in Complaint management software for small businesses (Lister Score 92.0).

#7 in Complaint management software for small businesses · Lister Score 92.0

Turns emails into actionable work instantly without manual effort.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 16; buying information on its own site 16.

“"Clean, simple, and easy-to-use for any SME business that needs a ticket desk...Now we are in sync and know where we are at any one time."”DoneDone, own website