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TheyDo

The experience context platform

Ranked #6 in Enterprise customer journey mapping software, and on 1 more ranking.

TheyDo is a software at Amsterdam, NL.

TheyDo is an Experience Context Platform that structures scattered data into a reliable customer context. It provides a single source of truth for teams and AI agents to reason over.

Official website

At a glance

AddressAmsterdam, NL
Best forCX teams

From TheyDo's own website.

Company facts

Founded2016
HeadquartersAmsterdam, NL
Social profilesLinkedIn, X, YouTube

Facilities and features

Its website also mentions:

  • Published pricing
  • Integrations

What stands out

The product aligns business KPIs and voice of the customer data to the customer journey.

“TheyDo Agent aligns business KPIs, voice of the customer data, and customer interactions to the journey CX teams build.”TheyDo, own website

The product gives AI platforms secured access to unified experience data through TheyDo MCP.

“TheyDo MCP gives AI platforms secured, governed access to TheyDo’s unified experience data, journeys, logic and agent.”TheyDo, own website

How it ranks

TheyDo is ranked 6th of 10 in Enterprise customer journey mapping software (Lister Score 90.0) and 7th of 10 in Best customer journey mapping software (Lister Score 90.0).

#6 in Enterprise customer journey mapping software · Lister Score 90.0

Aligns business KPIs and voice of the customer data to the customer journey.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 12.

“This caught the attention of customers who wanted to use the product for themselves and the idea for TheyDo, a user-friendly software platform for customer journey management, was born in 2019.”TheyDo, own website
“Scale decision-making in customer operations, including enterprise capabilities and access controls.”TheyDo, own website
RankEnterprise customer journey mapping softwareScore
1FullStory94.0
2Contentsquare92.0
3Smaply92.0
4Genesys90.0
5Lucidchart90.0
6TheyDo90.0
7JourneyTrack88.0
8Miro88.0
9Woopra86.0
10LeadsRx Attribution84.0

#7 in Best customer journey mapping software · Lister Score 90.0

Aligns business KPIs and voice of the customer data to the customer journey.

How the score is made up: fit to this ranking's criteria 40; evidence on its own site 20; how complete its published information is 18; buying information on its own site 12.

“This caught the attention of customers who wanted to use the product for themselves and the idea for TheyDo, a user-friendly software platform for customer journey management, was born in 2019.”TheyDo, own website
RankBest customer journey mapping softwareScore
1FullStory94.0
2Funnelytics94.0
3Milkymap92.0
4Smaply92.0
5JourneyTrack90.0
6Miro90.0
7TheyDo90.0
8Woopra86.0
9Custellence84.0
10Canvanizer74.0

Frequently asked questions

Where is TheyDo?

TheyDo is at Amsterdam, NL.

How does TheyDo rank on Lister?

TheyDo is ranked 6th of 10 in Enterprise customer journey mapping software (Lister Score 90.0) and 7th of 10 in Best customer journey mapping software (Lister Score 90.0).

Appears in