Altigen
AI powered customer engagement solutions for modern businesses
Altigen provides AI-powered customer engagement solutions built on the Microsoft Cloud Platform. Its suite includes AI self-service, omnichannel contact centers, and analytics.
| Best for | Financial institutions seeking secure communication platforms |
| Website | altigen.com |
Company facts
| Social profiles | LinkedIn, YouTube |
What stands out
The product offers a fully hosted cloud phone system with no hardware maintenance.
“We’ve helped thousands of companies migrate away from complicated and expensive!”Altigen, own website
Altigen provides 24x7 global support to ensure uninterrupted service worldwide.
“24x7 Global Support Uninterrupted service and support to ensure seamless operations for businesses worldwide.”Altigen, own website
Strengths and trade-offs
- The product offers a fully hosted cloud phone system with no hardware maintenance.
- Altigen provides 24x7 global support to ensure uninterrupted service worldwide.
Appears in
Top rankings in Contact centre
- Enterprise contact centre software
- Contact centre software for healthcare
- HIPAA-compliant contact centre software
- Contact centre software for Microsoft Teams
- Contact centre software for small businesses
- Contact centre software with WhatsApp integration
How Altigen ranks
#10 in Contact centre software for banks
How the score is made up: 20 for evidence on its own site; 14 for how complete its published information is; 40 for fit to this ranking's criteria; 4 for buying information on its own site.
“Our integrated suite of Customer Engagement solutions includes AI Customer Self Service, Omnichannel Contact Center and AI Analytics.”Altigen, own website
“More than 1,500 banks and Credit Unions rely on Altigen to provide world-class service to their customers and members.”Altigen, own website
Alternatives to Altigen
 ZiwoLeading cloud contact center software in the MENA Region | #1 in Contact centre software for banks | 94.0 |
 ExpertflowYour AI-first customer experience journey starts here | #2 in Contact centre software for banks | 92.0 |
 GliaThe #1 Banking AI Platform for regional institutions | #3 in Contact centre software for banks | 88.0 |
 PanTerra NetworksAI-powered UCaaS & business phone system | #4 in Contact centre software for banks | 88.0 |
 CollabHuman insight meets AI Precision for modern contact centers. | #5 in Contact centre software for banks | 84.0 |
 NovelvoxRegulated CX integration Platform with controlled execution | #6 in Contact centre software for banks | 84.0 |
Questions about Altigen
Who is Altigen best for?
Altigen is best for financial institutions seeking secure communication platforms.
Where does Altigen rank?
Altigen is ranked #10 in Contact centre software for banks (Lister Score 78.0).
What are the best alternatives to Altigen?
The closest alternatives on Lister are Ziwo (#1 in Contact centre software for banks), Expertflow (#2 in Contact centre software for banks) and Glia (#3 in Contact centre software for banks).
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#10 in Contact centre software for banks
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