Ziwo
Leading cloud contact center software for enhanced customer engagement in the MENA Region
Ziwo is the leading cloud contact centre software in the Middle East. It empowers businesses to reach customers from anywhere using a single interface.
| Best for | Sales and customer support teams |
| Website | ziwo.io |
Company facts
| Social profiles | LinkedIn, X, Facebook, YouTube |
Facilities and features
- Published pricing
- API
- Integrations
What stands out
The product features an AI voice agent that speaks Arabic and works around the clock.
“AI that speaks Arabic, works 24/7, and never misses a call.”Ziwo, own website
Ziwo offers robust security with ISO 27001 certification and guaranteed uptime.
“Robust Security & Compliance with ISO 27001 Certification”Ziwo, own website
Strengths and trade-offs
- The product features an AI voice agent that speaks Arabic and works around the clock.
- Ziwo offers robust security with ISO 27001 certification and guaranteed uptime.
Appears in
How Ziwo ranks
#5 in Contact centre software for small businesses
How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 16.
“ZIWO is the leading Cloud Contact Center Solution in the MENA Region.”Ziwo, own website
“By Size SMEs (Small & Medium Business) chevron_right Large Business chevron_right”Ziwo, own website
Alternatives to Ziwo
 AircallCustomer communications evolved with AI | #1 in Contact centre software for small businesses | 92.0 |
 MightyCallTop cloud call centre software with exceptional support | #2 in Contact centre software for small businesses | 92.0 |
 RingCentralComprehensive unified communications for the modern enterprise | #3 in Contact centre software for small businesses | 92.0 |
 YeastarEasy-first unified communications, more in one | #4 in Contact centre software for small businesses | 92.0 |
 UJETThe industry’s first true, end-to-end agentic CX solution | #6 in Contact centre software for small businesses | 90.0 |
 AccentThe all-in-one cloud phone system | #7 in Contact centre software for small businesses | 88.0 |
Questions about Ziwo
Who is Ziwo best for?
Ziwo is best for sales and customer support teams.
Where does Ziwo rank?
Ziwo is ranked #5 in Contact centre software for small businesses (Lister Score 92.0).
What are the best alternatives to Ziwo?
The closest alternatives on Lister are Aircall (#1 in Contact centre software for small businesses), MightyCall (#2 in Contact centre software for small businesses) and RingCentral (#3 in Contact centre software for small businesses).
Is this your company?
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