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MightyCall

Top cloud call centre software with exceptional support

MightyCall is cloud call centre software designed to power small and mid-sized businesses. It provides advanced customer service and sales tools for teams.

Best forsmall and mid-sized businesses
Websitemightycall.com

Company facts

HeadquartersSan Francisco, US
Social profilesLinkedIn, X, Facebook, Instagram, YouTube

Facilities and features

  • Published pricing
  • Integrations

What stands out

The product routes incoming calls to the most appropriate agents based on predefined criteria.

“Route incoming calls to the most appropriate agents based on predefined criteria Live analytics and reporting”MightyCall, own website

MightyCall offers preview, progressive, and predictive dialing options to increase agent productivity.

“Preview, progressive, and predictive dialing options to increase agent productivity and connect with more customers Call queuing”MightyCall, own website

Worth knowing

MightyCall requires a minimum of three users for its Core, Pro, and Power plans.

“per month, billed annually 3-user minimum”MightyCall, own website

Strengths and trade-offs

  • The product routes incoming calls to the most appropriate agents based on predefined criteria.
  • MightyCall offers preview, progressive, and predictive dialing options to increase agent productivity.
  • MightyCall requires a minimum of three users for its core, Pro, and power plans.

Appears in

How MightyCall ranks

#2 in Contact centre software for small businesses

How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 12.

“MightyCall is continuously recognized as the top cloud call center software due to its reliable and intuitive nature,”MightyCall, own website
“but now we’re building something different – a cloud-based call center solution designed specifically for small and mid-sized businesses.”MightyCall, own website

#6 in HIPAA-compliant IVR software

How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 12.

“Multilevel interactive voice response (IVR) Direct customers to the right department with multi-level voice menus”MightyCall, own website
“HIPAA compliance MightyCall meets the strict privacy needs of healthcare professionals”MightyCall, own website

Alternatives to MightyCall

Aircall
Customer communications evolved with AI
#1 in Contact centre software for small businesses92.0
RingCentral
Comprehensive unified communications for the modern enterprise
#3 in Contact centre software for small businesses92.0
Yeastar
Easy-first unified communications, more in one
#4 in Contact centre software for small businesses92.0
Ziwo
Leading cloud contact center software for enhanced customer engagement in the MENA Region
#5 in Contact centre software for small businesses92.0
UJET
The industry’s first true, end-to-end agentic CX solution
#6 in Contact centre software for small businesses90.0
Accent
The all-in-one cloud phone system
#7 in Contact centre software for small businesses88.0

Questions about MightyCall

Who is MightyCall best for?

MightyCall is best for small and mid-sized businesses.

Where does MightyCall rank?

MightyCall is ranked #2 in Contact centre software for small businesses (Lister Score 92.0) and #6 in HIPAA-compliant IVR software (Lister Score 92.0).

What are the best alternatives to MightyCall?

The closest alternatives on Lister are Aircall (#1 in Contact centre software for small businesses), RingCentral (#3 in Contact centre software for small businesses) and Yeastar (#4 in Contact centre software for small businesses).

Where is MightyCall based?

MightyCall is headquartered in San Francisco, US.

Is this your company?

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