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Aircall

Customer communications evolved with AI

RANKED #1 · CONTACT CENTRE SOFTWARE FOR SMALL BUSINESSESLISTERSCORE 92.0

Aircall is an intuitive, AI-powered platform bringing together intelligent voice agents and automated workflows. It provides team-led customer conversations powered by a modern phone system.

Best for	sales and support teams
Website	aircall.io

Company facts

Founded	2014
Headquarters	New York, US
Employees	501 to 1,000
Social profiles	LinkedIn, X, Facebook, Instagram, YouTube, Crunchbase

Facilities and features

Published pricing
Integrations
SOC 2
GDPR
Mobile app

What stands out

Aircall offers native integrations that automatically sync conversations and customer data across business tools.

“Native integrations with CRM, help desk, and business tools automatically sync conversations and customer data across your systems.”Aircall, own website

The AI tool provides autonomous resolution for routine inquiries while escalating complex issues with full context.

“AI Agents answer instantly, resolve routine requests automatically, and escalate complex issues with full context when needed.”Aircall, own website

Worth knowing

MMS availability is restricted to US, Canadian, and Australian numbers only.

“MMS: available for US, Canadian, and Australian numbers only.”Aircall, own website

Strengths and trade-offs

The AI tool offers native integrations that sync data across business systems.
The AI tool provides autonomous resolution for routine inquiries around the clock.

Appears in

AIVERIFIED

How Aircall ranks

#2 in AI sales dialers that integrate with HubSpot

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 12.

“Power Dialer Import up to 1,000 numbers and dial them in sequence, with time between calls for notes and tags.”Aircall, own website

“Surveys Workforce Management Featured HubSpot CRM Connect all your call information into HubSpot.”Aircall, own website

#2 in AI sales dialers that integrate with Salesforce

How the score is made up: Evidence on its own site 20; How complete its published information is 18; Fit to this ranking's criteria 40; Buying information on its own site 12.

“Power Dialer Import up to 1,000 numbers and dial them in sequence, with time between calls for notes and tags.”Aircall, own website

“Learn more Salesforce CRM Connect Aircall to Salesforce in one click.”Aircall, own website

#1 in Contact centre software for small businesses

How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 12.

“is the intuitive, AI-powered platform bringing together intelligent voice agents, automated workflows, & adaptive real-time coaching at scale.”Aircall, own website

“AI-Powered Customer Communications Platform for SMBs & Enterprise | Aircall”Aircall, own website

#5 in Enterprise sales dialler software

How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 12.

“Power Dialer Import up to 1,000 numbers and dial them in sequence, with time between calls for notes and tags.”Aircall, own website

“For organizations to operate with scalability, control, and security. Custom pricing Talk to Sales Everything in Professional, plus: Unlimited global calls”Aircall, own website

#3 in GDPR compliant AI conversation intelligence tools

How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 12.

“is the intuitive, AI-powered platform bringing together intelligent voice agents, automated workflows, & adaptive real-time coaching at scale.”Aircall, own website

“Enterprise-grade SLA and compliance (HIPAA, GDPR, SOC2)”Aircall, own website

#4 in HIPAA-compliant IVR software

How the score is made up: Evidence on its own site 20; How complete its published information is 20; Fit to this ranking's criteria 40; Buying information on its own site 12.

“IVR and basic call flow Route incoming calls automatically using a keypad menu (IVR) so callers can reach the right team,”Aircall, own website

“Enterprise-grade SLA and compliance (HIPAA, GDPR, SOC2)”Aircall, own website

Alternatives to Aircall

MightyCall Top cloud call centre software with exceptional support	#2 in Contact centre software for small businesses	92.0
RingCentral Comprehensive unified communications for the modern enterprise	#3 in Contact centre software for small businesses	92.0
Yeastar Easy-first unified communications, more in one	#4 in Contact centre software for small businesses	92.0
Ziwo Leading cloud contact center software for enhanced customer engagement in the MENA Region	#5 in Contact centre software for small businesses	92.0
UJET The industry’s first true, end-to-end agentic CX solution	#6 in Contact centre software for small businesses	90.0
Accent The all-in-one cloud phone system	#7 in Contact centre software for small businesses	88.0

Questions about Aircall

Who is Aircall best for?

Aircall is best for sales and support teams.

Where does Aircall rank?

Aircall is ranked #1 in Contact centre software for small businesses (Lister Score 92.0), #2 in AI business phone systems that integrate with Salesforce (Lister Score 90.0), #2 in AI business phone systems with a free trial (Lister Score 90.0), #2 in AI sales dialers that integrate with HubSpot (Lister Score 90.0), #2 in AI sales dialers that integrate with Salesforce (Lister Score 90.0), #3 in AI contact centre platforms that integrate with Salesforce (Lister Score 90.0), #3 in GDPR compliant AI conversation intelligence tools (Lister Score 92.0), #4 in HIPAA-compliant IVR software (Lister Score 92.0) and #5 in Enterprise sales dialler software (Lister Score 92.0).

What are the best alternatives to Aircall?

The closest alternatives on Lister are MightyCall (#2 in Contact centre software for small businesses), RingCentral (#3 in Contact centre software for small businesses) and Yeastar (#4 in Contact centre software for small businesses).

Where is Aircall based?

Aircall is headquartered in New York, US, and was founded in 2014.

Is this your company?

Claim Aircall to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.