Desk365
AI-powered helpdesk software for teams of all sizes
Desk365 is an AI-powered helpdesk software designed for teams of all sizes. It combines customer support and IT operations into a single, unified workspace.
| Best for | Teams outgrowing basic ticketing |
| Website | desk365.io |
Strengths and trade-offs
- The product deploys AI agents to deflect L1 tickets and reduce agent workload.
- The product integrates deeply with the Microsoft ecosystem including Teams and entra ID.
Appears in
Alternatives to Desk365
 ChatwootThe modern customer support tool for your business | #1 in Shared inbox software with Outlook integration | 94.0 |
 DeskproThe human help desk for smarter ticketing | #2 in Shared inbox software with Outlook integration | 94.0 |
 HelplyAI-native customer support platform | #3 in Shared inbox software with Outlook integration | 94.0 |
 SavenaAI Customer Support that acts on real orders | #4 in Shared inbox software with Outlook integration | 94.0 |
 PylonThe agentic support platform | #6 in Shared inbox software with Outlook integration | 92.0 |
 QpienAI powered omni-channel customer service platform | #7 in Shared inbox software with Outlook integration | 90.0 |
Questions about Desk365
Who is Desk365 best for?
Desk365 is best for teams outgrowing basic ticketing.
Where does Desk365 rank?
Desk365 is ranked #5 in Shared inbox software with Outlook integration (Lister Score 92.0).
What are the best alternatives to Desk365?
The closest alternatives on Lister are Chatwoot (#1 in Shared inbox software with Outlook integration), Deskpro (#2 in Shared inbox software with Outlook integration) and Helply (#3 in Shared inbox software with Outlook integration).
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