FlipDesk
Organise your service and sell more with one tool
FlipDesk unifies customer service, sales and post-sales into a single platform. It manages the entire journey from initial lead to final follow-up.
| Best for | teams seeking an all-in-one CRM and support solution |
| Website | flipdesk.com.br |
Company facts
| Headquarters | Florianópolis, BR |
| Social profiles | LinkedIn, Instagram |
Facilities and features
- API
What stands out
The product integrates eight communication channels into one dashboard.
“Oito canais na mesma caixa, do WhatsApp oficial ao SMS App para iPhone e Android, para atender fora do computador”FlipDesk, own website
The product includes built-in AI for automated responses and triage.
“IA inclusa em todos os planos, sem ferramenta separada”FlipDesk, own website
Worth knowing
The entry-level plan restricts users to only two agents and one channel.
“2 atendentes · 1 canal”FlipDesk, own website
Strengths and trade-offs
- The product integrates eight communication channels into one dashboard.
- The product includes built-in AI for automated responses and triage.
- The entry-level plan restricts users to only two agents and one channel.
Appears in
How FlipDesk ranks
#5 in Best complaint management software
How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 8.
“Quem atende não deveria perguntar de novo o que o cliente já respondeu semana passada. Cada contato guarda pedidos, negociações e pendências ao lado da mensagem,”FlipDesk, own website
Alternatives to FlipDesk
 REVE ChatAI-powered customer engagement for smarter conversations | #1 in Best complaint management software | 94.0 |
 LiveAgentHelpdesk and live chat software | #2 in Best complaint management software | 92.0 |
 easiwareThe best client service tool powered by AI | #3 in Best complaint management software | 84.0 |
 Filum AIEvery channel in one inbox with AI replies | #4 in Best complaint management software | 84.0 |
 SeelThe AI workforce for commerce | #6 in Best complaint management software | 84.0 |
 AunoaPower your business interaction with AI agents | #7 in Best complaint management software | 82.0 |
Questions about FlipDesk
Who is FlipDesk best for?
FlipDesk is best for teams seeking an all-in-one CRM and support solution.
Where does FlipDesk rank?
FlipDesk is ranked #5 in Best complaint management software (Lister Score 84.0).
What are the best alternatives to FlipDesk?
The closest alternatives on Lister are REVE Chat (#1 in Best complaint management software), LiveAgent (#2 in Best complaint management software) and easiware (#3 in Best complaint management software).
Where is FlipDesk based?
FlipDesk is headquartered in Florianópolis, BR.
Is this your company?
Claim FlipDesk to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.