easiware
The best client service tool powered by AI
Easiware is a sovereign customer service software that centralises all contact channels. It uses AI to guide agents in real time for faster and more personalised responses.
| Best for | Customer service teams of any size |
| Website | easiware.com |
Company facts
| Social profiles | LinkedIn, X, Facebook |
Facilities and features
- Integrations
What stands out
Easiware reduces average processing time by 40 percent.
“-40% de délai moyen de traitement 90% de demandes résolues au premier contact”easiware, own website
The product centralises all communication channels into one interface.
“Centralisez tous vos canaux de contact Centralisez l’ensemble de vos canaux dans une seule interface.”easiware, own website
Strengths and trade-offs
- Easiware reduces average processing time by 40 percent.
- The product centralises all communication channels into one interface.
Appears in
How easiware ranks
#3 in Best complaint management software
How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 8.
“Le logiciel de service clients consommateurs locataires usagers abonnés qui accélère le traitement de chaque demande grâce à l'IA”easiware, own website
Alternatives to easiware
 REVE ChatAI-powered customer engagement for smarter conversations | #1 in Best complaint management software | 94.0 |
 LiveAgentHelpdesk and live chat software | #2 in Best complaint management software | 92.0 |
 Filum AIEvery channel in one inbox with AI replies | #4 in Best complaint management software | 84.0 |
 FlipDeskOrganise your service and sell more with one tool | #5 in Best complaint management software | 84.0 |
 SeelThe AI workforce for commerce | #6 in Best complaint management software | 84.0 |
 AunoaPower your business interaction with AI agents | #7 in Best complaint management software | 82.0 |
Questions about easiware
Who is easiware best for?
easiware is best for customer service teams of any size.
Where does easiware rank?
easiware is ranked #3 in Best complaint management software (Lister Score 84.0).
What are the best alternatives to easiware?
The closest alternatives on Lister are REVE Chat (#1 in Best complaint management software), LiveAgent (#2 in Best complaint management software) and Filum AI (#4 in Best complaint management software).
Is this your company?
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