IBM SPSS
Advanced statistical analysis and text analytics for customer research
IBM SPSS provides comprehensive text analytics, sentiment analysis and statistical modelling capabilities for large-scale customer feedback analysis. Powerful for identifying patterns and predictive factors in NPS and satisfaction data.
| Pricing from | Custom |
| Best for | Analytics-heavy enterprises and research teams needing statistical rigour |
| Website | www.ibm.com/products/spss-statistics |
Facilities and features
- Published pricing
- Free trial
- Self-serve sign-up
What stands out
The product translates complex results into plain language using the AI Output Assistant.
“The AI Output Assistant instantly translates complex SPSS results into clear, plain‑language insights—saving time,”IBM SPSS, own website
IBM SPSS employs decision trees and neural networks to build precise predictive models.
“Employ decision trees and neural networks to build predictive models that optimize outcomes.”IBM SPSS, own website
Strengths and trade-offs
- Unmatched statistical depth and flexibility for complex analysis scenarios
- Integrates with enterprise data warehouses and BI platforms
- Steep learning curve requiring statistical or data science knowledge
- Requires separate NPS survey tools for data collection
Appears in
Best statistical analysis software
1
DianDian92.02IBM SPSS88.03
Stata88.0RANKINGfull ranking →SAASTop 10 NPS & Sentiment Analysis Tools
1
Delighted95.02
Promoter.io92.73
Qualtrics90.3RANKINGfull ranking →How IBM SPSS ranks
#2 in Best statistical analysis software
How the score is made up: Evidence on its own site 20; How complete its published information is 16; Fit to this ranking's criteria 40; Buying information on its own site 12.
“IBM SPSS Statistics is a comprehensive statistical analysis platform designed to help organizations and individuals extract reliable insights from data.”IBM SPSS, own website
Alternatives to IBM SPSS
| DianDian Empower global growth | #1 in Best statistical analysis software | 92.0 |
| Stata Ready. Set. Go Stata. | #3 in Best statistical analysis software | 88.0 |
 MinitabImprove process performance and quality with data-driven analysis | #4 in Best statistical analysis software | 86.0 |
 Objective PlatformHolistic marketing mix modelling that delivers attribution you can trust | #5 in Best statistical analysis software | 84.0 |
 JamoviStats made simple with an intuitive interface | #6 in Best statistical analysis software | 80.0 |
 XLSTATNo-code statistical analysis directly integrated into Microsoft Excel | #7 in Best statistical analysis software | 80.0 |
Questions about IBM SPSS
How much does IBM SPSS cost?
Lister lists IBM SPSS's pricing as: Custom.
Who is IBM SPSS best for?
IBM SPSS is best for analytics-heavy enterprises and research teams needing statistical rigour.
Where does IBM SPSS rank?
IBM SPSS is ranked #2 in Best statistical analysis software (Lister Score 88.0) and #5 in Top 10 NPS & Sentiment Analysis Tools (Lister Score 85.7).
What are the best alternatives to IBM SPSS?
The closest alternatives on Lister are DianDian (#1 in Best statistical analysis software), Stata (#3 in Best statistical analysis software) and Minitab (#4 in Best statistical analysis software).
Is this your company?
Claim IBM SPSS to suggest corrections to its listing (pricing, features, details) or ask about an enhanced profile. We review every claim before anything changes.